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A courteous, polite and well-spoken who is highly efficient and has excellent
organizational skills. Possessing a good team spirit, deadline orientated and having a passion for
providing the highest standards of hospitality and service to guests. Helpful and approachable
but also commercially minded and having the ability to promote hotel facilities and maximize
sales opportunity at all times. A quick learner who can absorb new ideas, communicate clearly
and effectively and also find suitable solutions to meet need of guests.
Keen to find a suitable position within an ambitious hotel where I will be able to continue to
increase my work experience & develop my abilities
Executive Butler(Burj Al Arab)
Jumeirah Group / Jumeirah Hotels & Resorts - Dubai, United Arab EmiratesOtherDecember 2017 - Now · 12 months
Maintain seamless interaction with guests in order to facilitate guest recognition, obtain preferences, anticipate guest needs and proactively action all their requests and requirements Ensure the privacy and security of guests Carry out guest registration, cashiering and other administrative tasks Inspect and set up arrival and occupied suites as per the guest preferences Maintain full control over the Private Bar inventory including replenishment and control on par stock Ensure that the Butler Pantry and Reception Desk are correctly stocked and operationally prepared at all times Maintain a full and comprehensive knowledge of the products and services available in the hotel, other Jumeirah properties and the local area
Guest Service Agent
Dukes Dubai - Dubai, United Arab EmiratesFront Office receptionDecember 2016 - November 2017 · 12 months
My Rent a Car - Budva, MontenegroSales & MarketingJune 2014 - September 2016 · 2 years and 4 months
Vila Vidikovac - Dubai, United Arab EmiratesFront Office receptionJune 2012 - August 2013 · 1 year and 3 months
BosnianNative or fluent100%
CroatianNative or fluent100%
SerbianNative or fluent100%
EnglishNative or fluent100%