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Business administration graduate, with hotel and financial services experience, seeking to excel and to improve my skills in the hospitality industry.
Front Office Agent
Domes of Elounda, Autograph Collection - Elounda, GreeceFront Office receptionMarch 2018 - October 2018 · 9 months
Seasonal employment at the 5* Domes of Elounda, Autograph Collection. • Ensured the smooth running of all the front office procedures, using Opera PMS. • Effectively coordinated with associates in the front office, as well as in other departments. • Managed all economic transactions, such as receiving payments and exchanging currency. • Efficiently handled customer requests, queries and potential issues in a friendly and helpful way. • Actively promoted the hotel facilities and services, as well as excursions and car rentals.
Bell Attendant - Front Office Agent
Lakitira Hotels - Kos, GreeceFront Office receptionMay 2017 - October 2017 · 6 months
Seasonal employment at the 5* Lakitira Suites boutique hotel. Promoted from bell attendant to front office agent mid-season. • Welcomed guests in a polite manner and provided assistance with their luggage and queries. • Performed the check-in and check-out procedures using Opera PMS. • Managed all economic transactions, such as receiving payments and exchanging currency. • Operated the call center and handled customer requests in a friendly and helpful way. • Coordinated efficiently with other hotel departments. • Actively promoted the hotel facilities and services, as well as excursions and car rentals.
Cyprotels Hotels & Resorts - Rhodes, GreeceF&B serviceJune 2016 - October 2016 · 5 months
Seasonal employment at the 4* Cyprotel Faliraki Hotel. • Managed the fruit warehouse and kept the kitchen well supplied, while informing my higher-ups about the weekly orders we need to make. • Set up and kept the buffet replenished and well-presented according to the hotel’s high standards. • Supported in the preparation process of the buffet.
Financial Services Intern
EuroCapital S.A. - Athens, GreeceFinance/AccountingApril 2014 - September 2014 · 6 months
Responsibilities and achievements include, but are not limited to: • Processed data and information from stock markets from all over the world and derived results which were used by the company’s analysts and clients. • Carried out stock transactions by order of the company’s clients. • Ensured high web traffic for the company website by daily updating it with economic news. • Maximized sales of technical analysis books and managed the customers’ orders.
Bachelor in Business Administration
Technological Educational Institute of Athens - Athens, GreeceOctober 2010 - June 2015
EnglishNative or fluent100%
GreekNative or fluent100%
- Financial analysis
- financial services
- Food & Beverage
- Front Desk
- Front Office
- Hotels & Resorts
- Opera PMS
- Projects Management
- Warehouse management