Mina Hany

Mina Hany

Front Office Receptionist at Jood palace duabi 5*
Lives in Dubai, United Arab Emirates
over 6 months ago

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Experience

  • Front Office Receptionist

    Jood palace duabi 5* - Dubai, United Arab Emirates

    Front Office reception
    April 2018 - Now · 10 months

    Greeting , welcoming and assisting all guests in a friendly manner. preparing the ckeck-in and check-out procedures & educating the guest on the hotels facilities. Answering calls and sincerely helping the guest with all their requirements. createing bookings for walk-in guest. Handling Cash,Credit,and cheques payments. Up selling guest rooms and promoting hotel service. preparing Amenities requests for the VIP's Arrival . Printing reports using Opera. Closing city ledger with accurate details. preparing stationaries and maintaining the cleanliness of the front desk area. Deputizing the duty manager in auditing reports.

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    November 2016 - March 2018 · 1 year and 5 months

    Receptionist and Cid

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    Panorama bungalows aqua park Hurghada - Hurghada, Egypt

    Front Office reception
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Education

  • Bachelor

    El-Minia University - Faculty of Tourism and Hotels

    September 2009 - July 2013

Languages

  • English
    Native or fluent
    100%
  • Arabic
    Native or fluent
    100%
  • Russian
    Professional working
    60%

Skills

  • Can handle high pressure
  • Excellent guest relation
  • Fast learning
  • Micros POS
  • Proactive & responsible
  • Smiling person
  • Useing Opera
  • Very helpful

Other

Connections
Mohammed Ibrahim
Guest Services Executive at Jumeirah Group / Jumeirah Hotels & Resorts
Abram Gabriel
Guest Services Agent / Front Office Agent at Majestic Hotel Tower
SHADY BANYATA
Night Manager at Swiss-Belhotel International
View 15 connections
Following
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