Mirco Iada

Mirco Iada

General Manager at MGallery by Sofitel
Lives in United Arab Emirates
over 6 months ago

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An enthusiastic open minded Hotelier with more than 20 years experiences in Hospitality.

• Strong business acumen within 4 & 5 Stars properties
• Knowledge, skills, and abilities to drive yield and efficient cost control
• Customer engagement, service, and loyalty
• Very good understanding of sales and marketing
• Skilled in rooms division & f&b services
• Cultural awareness
• Service & quality control expert
• Europe & Middle eastern experience
• Operations background
• Pre-opening and post-opening experiences
• Rebranding and refurbishment project experiences
• Experience to work and communicate on a daily basis with shareholders, local authorities and
decision makers

Experience

  • General Manager

    MGallery by Sofitel - Dubai, United Arab Emirates

    Other
    July 2018 - Now · 7 months

    Mission to re-brand and re-positioned an existing boutique five star hotel with the brand MGallery by Sofitel.

  • Director of Operations

    Pullman Doha West Bay - Doha, Qatar

    Management
    September 2015 - June 2018 · 2 years and 10 months

     Establish with the General Manager the pre-opening budgets to manage overheads and costs building with a successful pre-opening team & pre-opening strategies  Participate in the hand overs from contractors to hotel operators  Implementing the SOP of the brand  Oversee the pre-opening activities and coordinate with company executives, owners and contractors alike  Ability to read construction design plans and contribute to Value engineering as per Design guidelines  Assist the Director of Human Resource in recruitment for 450 talented Ambassador  Assisting overseeing and managing all on site activities at hotel properties, including scope development, identifying and managing designers, as well as consultants, and contractors.  Ensuring the Hotel is in compliance set by the local authorities  Project management including research of equipment, materials, supplies and methods, sourcing and negotiating qualified Supplier or contractors' bids, reviewing contracts, and quality control during all

  • Director of Operations

    Sofitel Abu Dhabi Corniche - Abu Dhabi, United Arab Emirates

    Management
    September 2014 - March 2015 · 7 months

     Manage the relationship with the owner representatives  Assist and replace the General Manager during his absence  Fully in charge of the daily operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality Supervise & direct all operational aspects  Surveys, reviews and analyses competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence  Develops, recommends, implements and manages the hotel’s annual and long term operations, sales and marketing, capital, revenue, expense and profit goals to meet/exceed owner and corporate management  Coordinates capital improvement projects to maintain/upgrade quality standards and property image  Review operational departments to ensure effective use of resources

  • Hotel Director

    Novotel Dubai Al Barsha - Dubai, United Arab Emirates

    Management
    July 2012 - September 2014 · 2 years and 3 months

     Manage in a daily basis the relationship with the owner representatives  Assisted the Clusters General Manager who is in charge of three properties of 1150 rooms in all matters pertaining to the hotel.  Fully in charge of all operational departments.  Set up of the pre-opening office & the shifting from pre-opening office to hotel.  Prepared FF&E list, established pre-opening tasks list and Manning guide  Established hotel signage, reviewed communications systems.  Participated in the hand overs from contractors to hotel operators  After the hotel’s launch, the GM will be involved in stabilizing the hotel and ensuring that stabilized operations run efficiently and maximize both customer satisfaction and resort profits.

  • General Manager

    AccorHotels - Geneva, Switzerland

    Management
    August 2005 - July 2012 · 6 years and 12 months

     Manage the relationship with the owners representatives  Manage the daily operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality Supervise & direct all operational aspects  Surveys, reviews and analyses competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence  Develops, recommends, implements and manages the hotel’s annual and long term operations, sales and marketing, capital, revenue, expense and profit goals to meet/exceed owner and corporate management  Coordinates capital improvement projects to maintain/upgrade quality standards and property image  Review operational departments to ensure effective use of resources

  • Rooms Division Manager

    Accor Hotels - Geneva, Switzerland

    Rooms division
    January 2000 - July 2005 · 5 years and 7 months

Education

Languages

  • French
    Native or fluent
    100%
  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Full professional
    80%
  • German
    Limited working
    40%

Skills

  • Accountable
  • Digital marketing
  • Entrepreneurhsip
  • F&B concept
  • Finance skills
  • Geust experience
  • Leadership skils
  • Management
  • Post Opening
  • Pre opening
  • Project
  • Revenue Management
  • Rooms Division
  • Sales
Connections
Kinga Simon
Sales and marketing at E-value
SHADY BANYATA
Night Manager at Swiss-Belhotel International
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
View 16 connections
Following
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