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I am Pamela, aged 29 years from uganda,currently on visit visa united arab emirates. I have over 5 years of experience in hospitality industry. that is; 1 year as guest relations assistant, 2 years as guest service agent, 1 year as a hostess, and 1 year in sales and customer care. Other skills and experiences also include data entrant, records keeping. I have a bachelors degree in records and archives management from makerere university.
guest relations assistant
pearl of africa hotel - Kampala, UgandaGuest RelationsJuly 2017 - October 2018 · 1 year and 4 months
To ensure pleasant and satisfying stay of the guests at the hotel. also handle guest complaints, assist in check in process and explain all facility amenities.
bachelors degree in records and archives management
Makerere University-college of computing and information sciences - Kampala, UgandaOctober 2011 - January 2016
It involves the management of records/ information of an organisation through out its life cycle, from the time of creation to its eventual disposition.
EnglishNative or fluent100%
- Able to multitask
- high level of customer service
- ms suit
- very flexible to change and shifts
- Very good communication
- work well with a team from different nationalities
Rotary club program officer
create a program that stimulates interest in the clubs's activities and promotes attendance.