Mirembe Pamellah

Mirembe Pamellah

guest relations assistant at pearl of africa hotel
Lives in Dubai, United Arab Emirates
over 6 months ago

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I am Pamela, aged 29 years from uganda,currently on visit visa united arab emirates. I have over 5 years of experience in hospitality industry. that is; 1 year as guest relations assistant, 2 years as guest service agent, 1 year as a hostess, and 1 year in sales and customer care. Other skills and experiences also include data entrant, records keeping. I have a bachelors degree in records and archives management from makerere university.

Experience

  • guest relations assistant

    pearl of africa hotel - Kampala, Uganda

    Guest Relations
    July 2017 - October 2018 ยท 1 year and 4 months

    To ensure pleasant and satisfying stay of the guests at the hotel. also handle guest complaints, assist in check in process and explain all facility amenities.

Education

  • bachelors degree in records and archives management

    Makerere University-college of computing and information sciences - Kampala, Uganda

    October 2011 - January 2016

    It involves the management of records/ information of an organisation through out its life cycle, from the time of creation to its eventual disposition.

Languages

  • English
    Native or fluent
    100%

Skills

  • Able to multitask
  • high level of customer service
  • ms suit
  • very flexible to change and shifts
  • Very good communication
  • work well with a team from different nationalities

Other

  • Rotary club program officer

    create a program that stimulates interest in the clubs's activities and promotes attendance.

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