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A professional of the tourist sector currently looking for a suitable, event planner or sales and marketing agent position with a progressive tourist company.
Dedication and passion is the keyword in everything I do. Day by day I work animed high to standards of archievements and excellent with a hint of creativity. Constantly anxious for learning, inspired by all that riches me, are my main motivations.
Receptionist, commercial agent and events department
Château de l´Ille - Strasbourg, FranceTourismMarch 2018 - June 2018 · 5 months
I did a three months internship with real clients . • Dealing with bookings, completing procedures when guests arrive and leave, choosing rooms and handing out keys, preparing bills and taking payments and answering questions by phone. • Designing campaigns to promote the hotel, creating and growing the company’s presence through different web pages, using measurement tools to provide reports on metrics of the hotel. • Organizing the agenda of events of the hotel, giving the welcome to the groups at their arrival and to design and prepare different types of events and conventions.
Travel guide and travel agent
Hotel Escuela de la Comunidad de Madrid - Madrid, SpainTourismOctober 2016 - March 2018 · 1 year and 6 months
I did an internship in the travel agency of the hotel with real clients providing an efficient, courteous, and responsive travel booking service to holidaymakers. Creating tailor-made holidays to suit clients and ensuring that all administrative terms and conditions of contracts are adhered. • Escorting groups around sites, giving information about history, purpose, architecture or other points of interest. • Working in a research team creating itineraries adapted to the tourist profile. • Finding information using computer systems, leaflets, timetables, guidebooks and national tourist information centre (TIC) reference kit.
Higher Technician in Tourist Guide, Information and Assistance
IES Hotel Escuela de la Comunidad de Madrid - Madrid, SpainOctober 2016 - June 2018
During the two years I did an intership in differents departments of the school´s hotel, as a receptionist , as a travel agent and also as a guide tour.
- Analytical and Problem-Solving
- Competent with most Microsoft Office programmes
- creative writting
- Good Communication Skills
- Good organization manners
- Good organization manners and attention to detail
- High client focus
- Highly organized
- Managing a team
- Multicultural experience