Miriam Cervantes Ureña

Miriam Cervantes Ureña

Rooms Division Management Trainee at Hyatt Regency Bellevue
Lives in Bulle, Switzerland
over 6 months ago

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Young and passionate professional looking to be challenged.

Experience

  • Rooms Division Management Trainee

    Hyatt Regency Bellevue - Bellevue, WA, United States

    Rooms division
    September 2016 - September 2017

    My MIT focused in Front Office, Housekeeping. I learned the management and operation of both departments while understanding the important relationship between them. Worked as a supervisor in both departments, I had to overlook over my team and make sure that the operation ran smoothly.

  • Front office intern

    InterContinental Mexico City - Mexico City, Mexico

    Front Office reception
    June 2013 - December 2013

    As a FO intern I was responsible to help the agents with their daily activities, check in, check out, room check, IHG Rewards recognition. At the same time I was working as the FO Manager assistant. I also was responsible for the training of the new interns.

  • Restaurant supervisor

    Carnitas Ureña - Mexicali, Mexico

    F&B service
    January 2013 - March 2014

    In this family business I started as a waiter and cashier, and the owner is my aunt, I started to work as a supervisor, controlling all the employees and the accounts. My job was making sure that the operation of the restaurant was working properly and that the waiters were polite and courteous, also that the cashier was charging properly.

Education

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Limited working
    40%

Skills

  • Driven
  • Front desk experience
  • Hardworker
  • Housekeeping Operation
  • Leadership
  • Pasionate
  • Rooms division management
  • Service-minded
Connections
Eliott Brodin
Assistant Front Office Manager chez The Watergate Hotel
Viktor Liu
hosco Ambassador at hosco Ambassador Program
Claire SOLMON
Receptionnist at Le Guanahani
Following
HRC International
Maastricht, Netherlands
MCI Group
Geneva, Switzerland
Other members
Daniil Boiko
Bulle, Switzerland
Jeremy Crowe
Bulle, Switzerland
Michèle Wagner
Bulle, Switzerland
Peiwen Wu
Bulle, Switzerland
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