Miriam Dreyer Durán

Miriam Dreyer Durán

Front Office Receptionist at El Mirador de las Monjas
Lives in Málaga, Spain
over 6 months ago

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I am a highly motivated person looking for international experience to allow me broaden my knowledge by learning from other cultures. I possess strong leadership skills and have developed good decision making techniques with the ability to develop and maintain good working relationships. I can work on my own initiative, am very efficient and organised with the ability to work well under pressure. Moreover, I have excellent communication skills.

Experience

  • Front Office Receptionist

    El Mirador de las Monjas - Trujillo, Spain

    Front Office reception
    July 2017 - September 2017

    During two summers, 2017 and 2018, I have been working as a Receptionist, where I was in charge of the entry and exit of clients, their reservations and valuations. At the same time, I was controlling the social networks and comments in Tripadvisor.

  • Internship

    Rhino Distribution - Dublin, Ireland

    Sales & Marketing
    June 2017 - July 2017

    First of all, and most part of the time I have been working in the marketing department. In this department, I have basically made a client database, in which, through Microsoft Excel, I have collected all possible information from them. Moreover, in many cases I had to treat personally with the clients.Furthermore, I was also helping to the marketing department to launch the online website by using WordPress, Excel and Photoshop support. Additionally, in this department, I have done direct marketing by sending personalized promotions to customers. Secondly, sporadically, I was in the accounting department helping the billing manager.

  • Tutor for exchange students

    Tufts University & Skidmore College - Madrid, Spain

    Other
    October 2016 - December 2016

    I worked as a tutor for exchange students from Boston in Alcalá University. When I had a meeting with them, I explained them their doubts related to the course of "European Union Economics". Moreover, I introduced them to Spanish University and culture.

  • Chaperone

    ILCEX - International Language and Cultural Experience between Spain and the USA - Portsmouth, NH, United States

    Tourism
    September 2016 - September 2016

    As a chaperon, I was supervising the teenagers who were traveling to the states for their international language and cultural experience. Moreover, once we arrived to Portsmouth, I was working with the instructors and I helped them to developed the projects according to the program. In addition, I did all the activities and trips with the teenagers, so I could help them to integrate and feel confortable with the north american culture and with their English.

  • Shop Assistant

    Óptica Banús - Marbella, Spain

    Customer Service
    June 2016 - September 2016

    Client and Sales management. I was selling their products and approaching to customers. Moreover, I was empowering long lasting relationships with clients. I also organized the inventory

Education

  • International Business and Languages

    Hanzehogeschool Groningen - Groningen, Netherlands

    September 2017 - July 2018

    During my exchange year, I have been studying at the Marketing School. The principal subjects I have taken, had been Marketing, Sales, Business Communication and International Law related to trade matters.

  • Economics and International Business

    Alcalá University - Alcala de Henares, Spain

    September 2014 - September 2018

    During my studies, the principal subjects I have taken are the followings: Macroeconomics, Microeconomics, International Law, Finance, Accounting, Economic of the European Union and International Economic Organisations and International Trade. In addition, on the course of "International Economic Organizations" and "External Internship", I obtained a grade of 10/10, with honors. Moreover, I have participated in conferences held by my University such as the Euro-Mediterranean Congress 2017.

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Notions
    20%

Skills

  • Data analysis
  • Excellent customerservice
  • Good communication
  • Good in microsoft
  • Good team work
  • Love speaking to guests
  • marketing and sales
  • Self-organization
  • SPSS
  • Time managment
  • Wordpress

Other

Connections
Krishna Dhungana
Loss Prevention Supervisor at Four Seasons Resort Seychelles At Desroches Island
Following
Riviera Events
Shanghai, China
Costa Cruises
Genoa, Italy
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