Miroslav Lucic

Miroslav Lucic

Bar Manager at Sekoya Hotels and Resorts
Lives in Dubai, United Arab Emirates
over 6 months ago

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With 15 years of experience in hospitality and sales, I have developed excellent customer service and negotiation skills. Increasing sales and reducing loss in line with the company’s policies.

Experience

  • Bar Manager

    Sekoya Hotels and Resorts - Dubai, United Arab Emirates

    Other
    May 2018 - Now · 9 months

    Responsible for nightclub (Toy Room), pool beach club (Soho Beach) and the rooftop lounge (Deck). I organised all three venues for pre-opening and later for smooth operation. As well, organising events with over 4ooo people (Elrow and Ants).

  • Assistant Lounge Manager

    At.Mosphere, Burj Khalifa, EMAAR Hospitality - Dubai, United Arab Emirates

    F&B service
    February 2017 - May 2018 · 1 year and 4 months

    At.mosphere is a well-known fine dining lounge and restaurant on the122nd floor of Burj Khalifa. I was overseeing more than twenty five team members on the floor and bar, ensuring operations were smooth and guest satisfaction was at optimal dining standard. I was always happy to see guests returning, as this was a confirmation of job well done! In this role, I gained a lot of experience in floor operation, as well as fine dining food. I used my skills and experience to reach the target with up selling, cross selling and recommending promotions. I gathered a lot of experience at back office also, as I was supporting with P&L, and budgeting. I have built great relationships with my team and guests.

  • Bar Manager

    AVANI Deira Dubai 5*Hotel, Dubai, UAE - Dubai, United Arab Emirates

    F&B service
    May 2016 - December 2016 · 8 months

    I was employed by Movenpick Hotel Deira as a Bar Manager/Sommelier. However, after two months the property was rebranded to AVANI Deira Dubai Hotel. This venue had three F&B outlets and I was overseeing beverage operations across all of them, running in full one venue (Spectators). I was working closely with the Marketing Manager to execute promotions and marketing campaigns to maximize hotel F&B revenue.

  • Bar Manager

    Al Murooj Rotana - Dubai, United Arab Emirates

    F&B service
    December 2012 - February 2016 · 3 years and 3 months

    Toy Room was a nightclub in the hotel which was rebranded three times. It started as Alegra then rebranded to Vanity and eventually changed to Toy Room. I was there through all rebrand operation phases and started as a Bartender which was my first job in UAE. I quickly progressed to Bar Manager. I was in charge of two bars and five to ten staff members through the years. I have mastered MICROS and OMEGA systems. I have also implemented SOP’s and trained teams to follow it. We were known for excellent customer service and maintained a high regular customer base.

Education

  • Bachelor

    John Naisbitt University - Belgrade, Serbia

    October 2001 - October 2006

    Bachelor of Computer Science

Languages

  • Serbian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Russian
    Limited working
    40%

Skills

  • Bartending,waiter,barista
  • Cocktails, barista
  • F&B micros
  • F&B service
  • Italian food
  • Knowledge about wines
  • Management
  • Menu costing
  • Mircosoft Office
  • Strong costumer service
Connections
Dogukan Yildirim
Student from Akdeniz University - School of Tourism & Hotel Management
Shailesh Lobo
f & B Sr Service Leader at shangri-la
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
View 10 connections
Following
Jumeirah Group
Dubai, United Arab Emirates
Sofitel Dubai The Palm Resort & Spa
Dubai, United Arab Emirates
Habtoor Palace, LXR Hotels & Resorts
Dubai, United Arab Emirates
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