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Housekeeping Head Supervisor
CITY SEASONS HOTELS - Al Ain, United Arab EmiratesHousekeepingSeptember 2015 - May 2018 · 2 years and 9 months
• Responsible for clear and effective communication between housekeeping and other departments. • Fill in for staff where necessary. • Order supplies as assigned by the Housekeeping Manager. • Report all work orders to engineering/maintenance any and all problems needing repairs. Focus on Special Emphasis on Priority and VIP guests. • Create a courteous friendly, professional, work environment through open line of communication. • Ensure compliance with safety and sanitation standard. Inspect and maintain hotel rooms daily. • Maintain a regular deep cleaning program, a monthly planner consisting of a project a day. Floor/carpet care. Flipping of mattresses (Keeping records/check lists). • Assist Housekeeping Manager in maintaining a monthly linen inventory (must be completed on 30th to the 1st of every month). Supply inventory should be done once a week (order as needed). • Maintain regular attendance in compliance with hotel standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working • Other duties as required Maintain an overall clean and safe hotel for our guests as well as our employees, establishing and maintaining quality control • Ensure that all guest rooms, public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction and maximize revenue. • Supervise, train, support, and monitor room attendants, turndown attendants, and housemen. • Provide guests with professional, efficient, prompt and courteous service Assign daily tasks to the housekeeping staff.
Findlay highschool - Tamil Nadu, IndiaJune 2000 - March 2003
TamilNative or fluent100%