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About me
CAREER Summary :
- A competent professional with 15 years of experience in Hospitality .
- Comprehensive experience in setting operational procedures to maintain high standards of quality and service; rendering efficiency in achieving the company’s targets and goals .
- Proficiency in administering retail stores with involvement in sales and business development operations; proven track record in attaining the pre-designated business targets .
- Capabilities in devising methods to determine the best methods of promoting products; developed and updated knowledge of own products and the products of their competitors .
- Experience in effective inventory control through setting up limits based on sales and overall business plans.
- Successful in financial planning and management of funds to minimize departmental costs in order to meet corporate financial goals .
Experience
6 years and 6 months
-
Operations Manager
Bateel International - Jeddah, Saudi Arabia
Room Division ManagementOctober 2017 - Now · 6 years and 6 months- Managing the entire operation for Café and Retail Segment in Jeddah 3 café and 4 Boutique - Working on new strategy for marketing activity which will be implemented in 2018 to improve business and create brand awareness - Prepared financial information to identify expenses and revenue of operation - Analyzed overall operation to find ways to build sales, profitability, guest counts, and effective cost controls - Responsible for end of the month inventory which include stock movement and cogs analysis which need to be explained for Management - Maintained restaurant standards and speed of service to consistently produce high-quality products - Working on LSM for all the region including sales initiative in order to improve entire business - Dealing with supply chain for entire business between Riyadh and Jeddah - Responsible to follow up the near to expiry item which need to be utilized in order to avoid any write off - Responsible for the entire P&L of Jeddah specially the analysis which need to be done end of the month which include area of Improvement - Work to increase delivery performance in Jeddah and enhance the sales performance - Responsible for the entire corporate segment in Entire Jeddah and Makkah and outside hotels - Developing menu items for the café , balancing where items must be at once driving guest loyalty and profitable - Working on Synergy’s breadth of menu and recipe development service which include the following: Menu research and development, Recipe documentation (Prep Recipes and plate assembly recipes) (Menu Engineering / optimization) (Menu cost pricing).
Education
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Hospitality Managment
C&E - Beirut, Lebanon
October 2002 - June 2004
Languages
3 languages
-
English
Native or fluent
-
Arabic
Native or fluent
-
French
Notions
Personal information
Nationalities
-
Lebanese
Date of birth
January 31st 1987
Driving License
Yes
Skills
11 skills
- Ability to work under pressure
- Communication
- Creativity
- Customer-service
- Decision making
- Effective delegation
- meeting management
- Office management
- Organizing and coordinating
- Self-motivation
- Team Leadership
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