Mohamed Mourad

Mohamed Mourad

Data Entry Clerk at Al Miqat Center
Lives in Alexandria, Egypt
over 6 months ago

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About me

Hardworking, excellent team worker, communicative and self-confident, really quick learner and passionate about traveling is looking for a challenging career either in a national or international Foundation that lets my skills and knowledge be maximized.

Experience

6 years and 4 months

  • Data Entry Clerk

    Al Miqat Center - Alexandria, Egypt

    Other
    October 2016 - Now · 2 years and 5 months

    Assistant to an English teacher by typing his English notebooks as data entry work at Ms Office word program.

  • Call Centre Agent

    Vodafone United Kingdom - Alexandria, Egypt

    Customer Service
    December 2015 - October 2016 · 11 months

    Handling customer complaints and queries such as Bills and payments.

  • Guest Relations Officer

    Le Metropole Hotel Alexandria - Alexandria, Egypt

    Guest Relations
    June 2014 - August 2015 · 1 year and 3 months

    1. Welcoming Arrival Guest and escort the guest to their room while explaining the facilities of the hotel 2. Arranging amenities for the VIP Guests such as fruit basket. 3. Making inspection for the vacant clean room to check its availability for check-in.

  • One Touch Service Agent

    Radisson Blu Hotel Alexandria - Alexandria, Egypt

    Front Office reception
    June 2012 - April 2013 · 11 months

    Handling guest orders such as housekeeping and maintenance and room delivery orders and arranging wake up call for guests.

  • Hotline Service Agent

    Hilton Hurghada Resort - Hurghada, Egypt

    Front Office reception
    August 2008 - June 2009 · 11 months

    Handling guest orders such as housekeeping and maintenance and room delivery orders and arranging wake up call for guests.

Education

  • Bachelor

    Faculty of Tourism and Hotels Alexandria University - Alexandria, Egypt

    September 2003 - August 2007

Languages

2 languages

  • English

    Full professional

  • Spanish

    Limited working

Skills

4 skills

  • Customer Service Skils
  • Fedelio
  • On Q
  • Opera PMS
Following
The Ascott Limited - UK
London, United Kingdom
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Dubai, United Arab Emirates
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