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I am aiming to contribute to the growth and to the development of your prestigious company by sharing my knowledge and experience with all team members achieving highest level of guest satisfaction paired with company’s profitability.
Working towards my goals and vision in the Hospitality Industry. I am committed in this industry and a hardworking person in order to fore fill my goals in achieving towards top management level. Therefore, I am looking forward for a position that enables me to be highly motivated and creative in the Food and Beverage team line due to my ability to excel professionally in high quality service in the food and beverage industry.
Food and Beverage Manager
Strand Hotel - Sharjah, United Arab EmiratesF&B serviceOctober 2016 - Now · 2 years and 5 months
Control payroll and equipment costs through efficient allocation of department budget. Oversee inventory management and requisition of materials and goods. Manage and direct kitchen and serving staff of 63 including weekly scheduling of shifts and facility stations. Conducted departmental meeting pre-shift and prior to events to communicate pertinent changes and direct staff accordingly. Promoted hotel accommodations and facilities through regularly interacting with guests. Held direct accountability for overall set-up break-down cleaning and food and beverage presentation and specifications for all company events.
Food and Beverage Manager
Fortune Hotels UAE - Europoort Rotterdam, NetherlandsOtherJuly 2015 - October 2016 · 1 year and 4 months
Outstanding experience to handle cash in food service environment Remarkable knowledge of kitchen equipment’s Immense knowledge on sanitation guidelines Coordinated with food and beverage staff for special events. Monitored all operations of venue and ensured efficiency. Gathered data for all budget processes. Developed strategies to achieve all financial objectives. Prepared all food and beverages as per policies and procedures. Conducted departmental meeting pre-shift and prior to events to communicate pertinent changes and direct staff accordingly. Promoted hotel accommodations and facilities through regularly interacting with guests. Held direct accountability for overall set-up break-down cleaning and food and beverage presentation and specifications for all company events. Maintained neat and clean work area at all times. Administered everyday operations of staff. Ensured compliance to all safety policies and procedures.
Best Western Premier Muscat - Muscat, OmanF&B serviceOctober 2013 - July 2015 · 1 year and 10 months
Customer Focus/ Quality Ensure prompt, efficient and accurate service to all the guests to achieve high level of guest’s satisfaction. Handle guest’s comments, resolve issues and ascertain their satisfaction Ensure guests histories are maintained and updated on daily basis. Operation, Finance & Marketing. Sets up and ensures maintenance of the outlet according to the hotel standard. Optimizing the seating capacity by constantly monitoring reservation status and professionally allocating tables. Ensure the smooth operation of the outlet by allocating the reservations in regular intervals and by shuffling the staff time to time as per the requirement. Proposes changes in policies and procedures to increase efficiency and improve service level. Work close with Asst F and B, Chefs, and Sommelier to determine menus and prices. Monitor the daily revenue report and take the necessary steps to meet the outlet target by the end of the month and thereby to achieve the yearly goal. Monitor and controls quantity, cost and quality of supplies for the outlet. Prepares capital and operational budget for the year. Control breakages effectively to manage operational cost. Ensure cost effectiveness of resources (material and staff) under own control to achieve the optimum profitability. Conduct market research and perform competitor analysis. Identify the new business opportunities, proposes and participates in Advertising, promotions, marketing efforts for the outlet. People Management and Training Monthly communication meeting with the outlet team and individually to assist to resolve their operational and personal barriers. To implement flexible scheduling based on business patterns. (Duty Roaster, Yearly Vacation Plan, Public Holidays etc.) Annual performance evaluation for the outlet staff to encourage and guide to achieve their career goals. Equitably to ensure happy customers and happy team members.
Le Meridien Al Aqah Beach Resort - Dubai, United Arab EmiratesF&B serviceFebruary 2009 - October 2013 · 4 years and 9 months
Leading a team of 12 staffs Taking responsibility for the business performance of the restaurant Analyzing and planning restaurant sales levels and profitability Organizing marketing activities, such as promotional events and discount schemes Preparing reports at the end of the shift/week, including staff control, food control and sales Creating and executing plans for restaurant sales, profit and staff development Setting budgets and/or agreeing them with senior management Planning and coordinating menu. Inspiring bar staff to deliver prompt, friendly and efficient service at all times Providing day-to-day support to the Assistant Restaurant Manager Daily Stock Control and full weekly audit Organizing the daily Rota and duties Responsible for management of brand standards, stock rotation & cashing up Daily and weekly reconciliation of sales/ end of week Managing a team of 12 permanent and also casual bar staff & Captains Working with the Hospitality Manager in coordinating & planning for big events Re-evaluating the beverage list offered, highlighting trends & new products to managers
Dubai Marine Beach Hotel - Dubai, United Arab EmiratesF&B serviceApril 2007 - January 2009 · 1 year and 10 months
Assisted Customer in Menu Determinations Served Dishes at Tables According To Order Recommended Wines and Other Drinks to Customers Assisted The Manager to Clean and Close the Restaurants after the Hours Attended Monthly Staff Meetings and Training Sessions
BSC Hotel Management
IHTTI School of Hotel Management - Neuchâtel, SwitzerlandMay 2003 - June 2005
First Class Pass
Higher Secondary School
St Marys - Indore, IndiaJune 1990 - March 2003
EnglishNative or fluent100%
HindiNative or fluent100%
- Haccp level 3