Mohamed Zaki

Mohamed Zaki

Front Office Manager ic Rooms Division at Mövenpick Hotels & Resorts
Lives in Kuwait Free Trade Zone, Kuwait
over 6 months ago

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I am an ambitious and reliable Hospitality professional with 17 years of experience in Hotel Business and Customer Service Fields. Being multilingual and worked overseas improved my skills working in diverse environment, celebrating differences, quick learner and adapt to changes.
Excellent relationship building skills attracting customers and co-workers a like with the positive attitude, eager to excel and eyes on both people and targets. Proven track record of successfully upselling and cross selling products, encourage loyalty and team motivation by providing coaching and leadership for my team and celebrating team success. Believe in Finish Strong.

Experience

  • Front Office Manager ic Rooms Division

    Mövenpick Hotels & Resorts - Kuwait Free Trade Zone, Kuwait

    Rooms division
    March 2018 - Now · 10 months

  • Rooms Division Manager

    Blue Lagoon Hotel - Hurghada, Egypt

    Rooms division
    March 2017 - February 2018 · 12 months

  • Front Office Manager

    InterContinental Hotels Group - Al Khobar, Saudi Arabia

    Front Office reception
    March 2015 - March 2017 · 2 years and 2 months

  • Front Office Manager

    InterContinental Hotels Group - Marsa Alam, Egypt

    Front Office reception
    January 2012 - February 2015 · 3 years and 2 months

  • Assistant Front Office Manager

    InterContinental Hotels Group - Taunton, United Kingdom

    Front Office reception
    September 2007 - December 2011 · 4 years and 4 months

Education

  • Bachelor Degree

    Ain Shams University - Hospitality and Tourism Management - Cairo, Egypt

    September 1992 - May 1997

    Bachelor Degree of Business Administration.

Languages

  • Arabic
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • German
    Limited working
    40%

Skills

  • A team player
  • Budget
  • Budgeting/P&L
  • Excellent customer focus
  • Excellent leadership
  • Front Office
  • Hospitality Indistry
  • Managing a team
  • Managing people
  • Revenue Management
  • Rooms division management
  • Stong team work
Connections
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Rajmilan Poudel
Hosco Partner Ambassador at hosco Ambassador Program
Vaisakh Singh
Human Resources Manager at Hilton Hotels & Resorts
View 20 connections
Following
Hotel Café Royal
London, United Kingdom
The Westin Abu Dhabi Golf Resort & Spa
Abu Dhabi, United Arab Emirates
Fairmont the Palm Dubai
Dubai, United Arab Emirates
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