Mohammad Hasan Sahadat

Mohammad Hasan Sahadat

Guest Service Agent at Madinat Jumeirah Resort
Lives in Dubai, United Arab Emirates
over 6 months ago

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Experience

  • Guest Service Agent

    Madinat Jumeirah Resort - Dubai, United Arab Emirates

    Guest Relations
    October 2012 - Now · 6 years and 4 months

    -Responsible to provide a highly standard and professional service to our guests. -Ensure all the hotsos request is closed by hotel standard time. -Arrange the transportation for the guest free booking, handling all the phone call, replying the emails. -Ensure all the guests daily movement is smooth. -Pick up and drop off the guest guest safely on right location. -Maintain the professional radio communication. -Maintain and practice all the safety and security procedures. -Making monthly duty rota, preparing daily manning, allocating the colleagues according to the location. -Updating the sick leave, LD, Ph and vacation for the colleague.

  • Waiter

    Jumeirah Beach Hotel - Dubai, United Arab Emirates

    F&B service
    October 2010 - October 2012 · 2 years and 1 month

    -Responsible to provide professional service to our guests. -Ensuring their restaurant visit will become a memorable dining experience. -Acquire in depth knowledge of the food & beverage menu. -Responsible for maintaining hygiene and cleanliness standards.

  • Stewarding

    Jumeirah Beach Hotel - Dubai, United Arab Emirates

    F&B kitchen
    December 2009 - October 2010 · 11 months

    -Ensure a safe and clean working environment for the F&B team. -Inventory of all equipment, crockery, cutlery and glassware. -Operating the dish washing machine. -Recycling and garbage disposal along with HACCP practice. -Cleaning of kitchen and all kitchen equipment -Arrange the store items according to the expired date.

Education

  • 2nd Class (BA honors English)

    National University of Bangladesh - Dhaka, Bangladesh

    June 2003 - August 2007

  • 2nd Division (Science)

    Noakhali Government College - Chittagong Division, Bangladesh

    April 2000 - April 2003

  • 1st Division (Science)

    Nateshwer Abul kKhair High School - Chittagong Division, Bangladesh

    January 1996 - February 2000

Languages

  • Bengali
    Native or fluent
    100%
  • Urdu
    Full professional
    80%
  • Hindi
    Full professional
    80%
  • English
    Full professional
    80%

Skills

  • English fluency
  • excellent customer service skills
  • Exellent computer skills
  • Ready for new challenges
  • Strong adaptability
  • Strong communication skills
  • strong problem-solving skills

Other

  • 5 years Service with Jumeirah Group

    Certificate of Sercice

    Download the file
  • Certificate of Engagement and Development Workshop

    Engaging with Job

    Download the file
  • Shining star Colleague of the department in the month of April 2018.

    Best performance

  • Certified for Zero (0) Sick Leave in 2016 & 2017

    Beat performance

Connections
Muhammed Nazim
Guest Service Associate at Radisson Blu plaza hotel,Mysore, India
Manoj Kumar
Security officer at Delta
Ebong njume Epie
Head Waiter at FELICIA Hotels & Resorts
View 9 connections
Following
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Jumeirah Beach Hotel
Jumeirah, Dubai, United Arab Emirates
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