Mohammed Ismaeel

Mohammed Ismaeel

Recruitment Consultant at Collars Professional Services
Lives in Dubai, United Arab Emirates
over 6 months ago

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I am an experienced professional Recruiter/ Hospitality Executive who seeks a Career growth in any type of industry. With 5 years of experience in Luxury Hotels I have earned excellent skills in Customer service, quick complain resolving and Team leading.
Being a Shift Leader in Moevenpick Resort Dead Sea (handling 3 departments), it gave me outstanding management skills and the ability to work under pressure non-stop with the best results.
In Kempinski Residence & Hotel Palm Jumeirah I was able to improve my Management & financial skills, which include Night Auditing, Revenue tracking, Management reporting, Managing the whole Hotel operation during the night, Taking responsibilities and tasks of a Night Manager during his absence, Transaction checking and ensuring all transactions are posted correctly, Ensuring guest satisfaction and solving guest complains/Glitches, Managing 5 departments and ensuring a smooth and flawless operation.
At the moment I am working as a Recruitment Consultant with Collars Professional Service DMCC, which gave me the opportunity to expand my knowledge and skills.
Candidate sourcing, Headhunting, ensuring that the provided service is met to the highest level and meeting deadlines are my strength in this role.

Thank you for your time!

Experience

  • Recruitment Consultant

    Collars Professional Services - Dubai, United Arab Emirates

    Consulting
    May 2018 - Now · 10 months

    As a recruitment Consultant I am ensuring the satisfaction of my clients to the maximum. Quick sourcing and excellent Headhunting skills are my strength. Filtering the best candidates for a specific role to ensure the best results and Customer satisfaction. Excellent computer skills including MS office. Time management and the ability to work under pressure flawless.

  • Front Office Agent

    Kempinski Residences & Hotel Apartments Palm Jumeirah - Dubai, United Arab Emirates

    Front Office reception
    December 2015 - May 2018 · 2 years and 6 months

    Check-in &Check-out, Billing, Group arrivals organisation, Night audit, Complain handling, Customer support, Cash handling, Fixing system issues, Covering Nightmanager tasks during his absence, PM account follow up, Tourism Dirham check and follow up on issues or missing transactions, Taking responsibilities.

  • Front Office Shift Leader

    Mövenpick Resort & Spa Dead Sea - Amman, Jordan

    Rooms division
    May 2014 - November 2015 · 1 year and 7 months

    Check-in &I Check- out, Guest satisfaction, City ledger closing, Follow up on Travel agency payments, Billing, Shiftleader & incharge for Front desk and GSC, Upselling, Night audit, Complain handling, Cash handling, Group welcoming & escourt, PM follow up, Creating reservations

  • Front Office Agent

    Dead Sea Spa Hotel - Amman, Jordan

    Front Office reception
    September 2013 - April 2014 · 8 months

    Check-in & Check-out, Billing, Guest Satisfaction, PM follow up, Night Audit, Group welcoming, Translator for German longstay guests.

Languages

  • German
    Native or fluent
    100%
  • Arabic
    Native or fluent
    100%
  • English
    Professional working
    60%
  • Russian
    Limited working
    40%

Skills

  • Cashiering
  • Check in & check out
  • Customer satisfaction
  • Dealing with complaints
  • Event organizing
  • Experience in recruitment
  • Guest oriented
  • Guest satisfaction
  • Handling guest complaint
  • Hardworker
  • Highly organized
  • Hotel Management
  • Language translator
  • Lead groups
  • Microsoft word and excel
  • Ms office skills
  • Night audit
  • Night Run
  • Self-organised
  • Team work
  • Teamworker
  • Typing and computing
Connections
Kinga Kuchta
Restaurant & Bars Supervisor at Marriott International
Hafiz Soudagar
Floor Supervisor at The Golkonda Hotel Hyderabad
Polina Bondaruk
Student from Taras Shevchenko national university of Kyiv -tourism speciality
View 1406 connections
Following
International Trainee Network - ITN
Los Angeles, CA, United States
25hours Hotel Company
Hamburg, Germany
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