Mohammed Jamal

Mohammed Jamal

Front Desk Receptionist at Roda al bustan hotel
Lives in Dubai, United Arab Emirates

Join Hosco and view Mohammed's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

About me

I am a good organiser and have developed leadership skills and responsibility through my current & previous position. I always work hard to achieve my goals.

I believe I can deliver a high standard of work according to any company’s standards. I am a team player and used to working in a pressurised environment & meeting deadlines. I believe in a motivational Management Style & Team Work, that’s how; I can boost productivity & increase efficiency.
I would be most grateful if you could consider me for the position. I look forward to hearing from you.

Experience

4 years and 6 months

  • Front Desk Receptionist

    Roda al bustan hotel - Dubai, United Arab Emirates

    Front Office reception
    February 2016 - Now · 4 years

    Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone. Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion. Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel. Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference. Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness. Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.

  • Airport Representative

    Al Bustan Rotana Hotel - Dubai, India

    Customer Service
    August 2015 - August 2016 · 1 year and 1 month

    Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone. Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion. Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel. Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference. Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness. Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.

Education

  • H.S.C

    moulvibazar govt college

    June 1999 - July 2002

Languages

5 languages

  • Bengali

    Professional working

  • English

    Professional working

  • Hindi

    Professional working

  • Urdu

    Professional working

  • Arabic

    Professional working

Personal information

Nationalities

  • Bangladeshi

Work Permits

  • United Arab Emirates

Connections
Hamza Khan
Reservation Agent at ROSE HOTELS & HOTEL APARTMENTS, DUBAI, UAE
Shashith Madushan
Restaurant Captain at One and Only The Palm
Neeraj Bagri
Commie chef at Dubai Marine Beach Resort and Spa
View 40 connections
Following
Qasr Al Sarab Resort by Anantara
Abu Dhabi, United Arab Emirates
Al Jaddaf Rotana
Dubai, United Arab Emirates
Other members
Ivan Matende
Dubai, United Arab Emirates
John Masereka
The World Islands, Dubai, United Arab Emirates
Ali Raza
Dubai, United Arab Emirates
Karlos Thabit Mikhael
Dubai, United Arab Emirates
Ademola Ojo
Dubai, United Arab Emirates
View 206268 members