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Please find enclosed copy of my resume for your review.
It is a brief overview of my experience, educational qualifications and my
technical skills. I am looking for any suitable job environment wherein I
can apply my knowledge towards the betterment of the organization and
growth of my own career. I will be grateful if I am considered for
recruitment into your organization. Presently I am working in QATAR AIRWAYS IN QATARas a HUB OPERATION CO ORDINATOR .so i hope you will consider me if there is any Suitable vacancy. I would be happy to make myself available at your convenience.
MOHAMMED NAJAD T H
Senior customer service agent cum Hub operation coordinator
Qatar airways - Doha, QatarHuman ResourcesMay 2015 - Now · 3 years and 8 months
RESPONSIBILITIES ◇ Delivering the highest level of Customer Service at all customer touch points ◇ Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge. ◇ Supervising service partners’ activities for the smooth acceptance of passengers. ◇ Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc. ◇ Checking entry requirements (visas, residence permits) are met ◇ Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround ◇ Handling of company mail ◇ Performing pre- and post-flight administration duties ◇ Handling baggage claims ◇ Ensuring compliance with QR Safety and Security requirements. ◇ On Time Performance
SjceMarch 2010 - April 2012