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Myself Mohammed Sadiq Ullai have close to 7 Yrs of System Admin/Engineering Experience in Windows Vmware and Other IT Technological Platforms including cloud infrastructure,
i have worked in IT operations, Transition, Migration and Provising Projects as per ITIL process corresponding to Incident, Change and Problem management,
Currently in Dubai working for Etisalat as Cloud Engineer L2
Cloud Engineer L2
Etisalat - Dubai, United Arab EmiratesITJune 2017 - Now
Managing Etisalat's One Cloud Infrastructure, Provisioning both Public and Public cloud Infrastructure of various designated and dedicated Etisalat Customers, Providing a complete Infrastructure Support, With all the Managed Services.
Microland - Bengaluru, IndiaITJune 2016 - May 2017
>Technical Specialist – Microland (Autodesk)- Present Roles and Responsibilities: • Major involvement with Management of problem tickets and operational project tickets to make infrastructure stable. • Attend to escalations from L2 and L3 resources. • Providing feedback to management on Windows and VMWARE related issues. • Attending to P1 and P2 incidents and take them to closure. • Attending to all the Escalation and change management calls from team. • Providing RCA for recurring issues handling problem tickets. • Providing Instructure change suggestions to management and client. • Point of contact for all L1 & L2 Admins on technical issues. • Working on projects like server builds decommissions, VC migrations, BIOS and firmware upgrades. • Working knowledge of diagnostic tools like splunk, blue screen viewer, MS SDK kit.
Vmware Operation Engineer
Symphony Teleca - Bengaluru, IndiaITNovember 2015 - July 2016
Tata Consultancy Services - Bengaluru, IndiaITSeptember 2015 - March 2016
Technical Support Representative
Hewlett Packard - Bengaluru, IndiaITAugust 2011 - November 2015
HKBK College of Engineering - Bengaluru, IndiaAugust 2005 - August 2011
- Active directory
- System engineer
- windows administrator