Mohd Yaseen

Mohd Yaseen

Night Shift Incahrge at Levatio Hotels
Lives in Muscat, Oman
over 6 months ago

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My Name is Mohd Yaseen from India. Currently working in Levatio Hotel Muscat Oman as Night Shift Incharge
Key Responsibilities
Oversee the entire Front Office operation to maintain high standards

Serve as a point of contact for regular and VIP Guests

Complete Night Audit duties

Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities

Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy

Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel

Manage, record and promptly resolve issues or emergencies that arise

Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area

Act in accordance with all security and emergency procedures and manage the instigation of these, as required

Compile adequate handover to Early staff / Duty Manager

Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts

Act in accordance with policies and procedures when working with front of house equipment and property management systems

Conduct annual and mid-year Appraisals with Team Members

Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas

Assist other departments, as necessary

Experience

  • Night Shift Incahrge

    Levatio Hotels - Muscat, Oman

    Front Office reception
    October 2018 - Now ยท 3 months

Education

  • Diploma In hospitalty

    Don Bosco - Bengaluru, India

    January 2015 - December 2016

Languages

  • English
    Full professional
    80%

Skills

  • computers
  • Excellent front of house
  • F&B micros
  • Rooms Division
  • Sun
  • Use opera
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Geneva, Switzerland
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