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About me
I am a reliable, hardworking and charismatic individual with a strong desire to learn and complete tasks to the best of my ability. Further, I am capable of working under pressure both independently or within a team. I am a highly organised young woman who prioritises time management and meeting the demands of my work.
Experience
3 years and 3 months
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Activity & Social Manager
Millfield Enterprises - Street, United Kingdom
MarketingJuly 2018 - August 2018 · 2 monthso Overall responsibility of the social programme and management of activity sessions for the student body of up to 200. o Responsible for managing the staff teams comprising of 50+ members, sustaining student and staff morale and ultimately ensuring the smooth and efficient running of the English Language courses. o As part of Centre Managers’ team, key skills developed included strong leadership and efficient delegation. o Prevent and Safeguarding Courses completed and up to date with the rules and regulations regarding data protection.
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Social Co-ordinator
Millfield Enterprises - Glastonbury, United Kingdom
EventJuly 2017 - August 2018 · 1 year and 2 monthso Generated and organised the social programme for young international students. o Liaised with external companies and communicated with other departments in order to co-ordinate events. o Key skills developed included organisation, problem solving and initiative for events to run successfully. Communication skills were also vital for working in a productive team.
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Volunteer
International Volunteer HQ - MIMAROPA, Philippines
OtherMay 2018 - June 2018 · 2 months• Worked as part of a volunteer team and alongside the local community in a variety of areas including childcare, environment and conservation, and construction and renovation work. • Gained global awareness and teamwork skills during my time volunteering.
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Academic Tutor
IntoUniversity - Leeds, United Kingdom
OtherSeptember 2017 - February 2018 · 6 months• The IntoUniversity scheme aims to inspire young children to start shaping their futures. Alongside my final year assignments and dissertation, I volunteered as an Academic Tutor to help guide the students, which improved my time management skills.
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Customer Care Advisor
C&J Clarks International - Street, United Kingdom
Customer ServiceOctober 2017 - January 2018 · 4 monthso Managing a high volume of customer enquiries via telephone and emails (up to 30 per day). o Queries included placing and tracking orders, store assistance and complaint resolution. o Key skills developed included proficiency on computer programmes such as Consumer Relationship Systems and excellent training in customer service skills. Gained experience with working to targets.
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Golf Academy Leader
Millfield Enterprises - Glastonbury, United Kingdom
OtherJuly 2015 - August 2016 · 1 year and 2 monthso Responsible for planning and leading progressive activity sessions for the Golf Academy. o General houseparent/carer duties. o Assisted with evening and weekend social activities programmes. o Key skills developed included flexibility, communication and time keeping for the smooth running of sessions. First Aid Qualification received.
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Volunteer
British Heart Foundation - Street, United Kingdom
OtherSeptember 2013 - July 2014 · 11 months• Responsible for meet and greet, organisation of sales goods and general customer queries.
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Sales Consultant
Whistles Ltd - Street, United Kingdom
SalesOctober 2013 - January 2014 · 4 monthso Worked closely with customers in a variety of roles including meet and greet, product sales and managing the checkout. o Provided both high quality information and customer service skills regarding our in-store clothing and general queries.
Education
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Psychology
University of Leeds - Leeds, United Kingdom
September 2014 - July 2017BSc (Hons) Psychology (2:1) University of Leeds Key Modules studied: Occupational Health Psychology, Advanced Social, Cognitive & Developmental Psychology, Individual Differences, Perception Research skills and Cognitive & Behavioural Neuroscience. Achieved a high 2:1 in my final year dissertation - ‘Investigating the Effects of Food Labelling and Restraint on Food Choices and Calorie Selection’.
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A-Levels
Strode College - Street, United Kingdom
September 2012 - July 2014• AS results – Maths (A), Biology (A), Psychology (A), Business (A) • A-Level results – Maths (A), Psychology (A), Biology (B)
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GCSE
Wells Cathedral School - Wells, United Kingdom
September 2010 - July 2012• 11 GCSE’s: Including Maths (A), English Language (A), Biology (A), Chemistry (A), Physics (A)
Languages
1 language
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English
Professional working
Personal information
Nationalities
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British
Work Permits
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United Kingdom
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European Union
Date of birth
August 14th 1996
Driving License
Yes
Skills
10 skills
- Communication
- Initiative
- IT & Office
- Leadership
- Mentoring
- Organisation
- Problem solving
- Research & Report Writing
- Teamwork
- Time management
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