Monica Feijoo

Monica Feijoo

Receptionist at Hotel The Oitavos Luxury Hotel
Lives in Lisbon, Portugal
over 6 months ago

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I am a fast learner, pay close attention to details, and have a willingness to learn and work. I am a hardworking, sincere and adaptable, and I'm willing to meet the challenges of any situation.

Experience

  • Receptionist

    Hotel The Oitavos Luxury Hotel - Lisbon, Portugal

    Front Office reception
    July 2014 - October 2014

    I was part of the Front Desk Department as part of the cross training of the hotel. My main duties were: Check in Check out Answer phones Answer inquiries about company. Greet visitors warmly and make sure they are comfortable. Call persons waiting for visitor and book them a room to meet in. Schedule meetings and conference rooms. Make coffee and set out food. Ensure reception area is tidy. Coordinate mail flow in and out of office. Coordinate office activities. Handle phone calls from people calling in sick. Gather personal and insurance information. Hand out employee applications. Arrange appointments. Cash out people when necessary. Validate parking tickets. Give visitors badges and direct them to where they can sign in. Collect and distribute parcels and other mail. Perform basic bookkeeping, filing, and clerical duties. Prepare travel vouchers. Take and relay messages. Update appointment calendars. Schedule follow-up appointments.

  • Event Planner

    The Oitavos - Lisbon, Portugal

    Sales & Marketing
    March 2014 - July 2014

    I was part of the Events Department as part of the cross training. My main duties as an event planner were: Assist with negotiations for space contracts and book event space, arrange food and beverage, order supplies and audiovisual equipment, make travel arrangements, order event signs, and ensure appropriate decoration.

  • Grupo Mercantis

    Grupo Mercantis - Europe

    Other
    October 2012 - July 2013

  • Becaria

    Melia by Melia Hotels International - Madrid, Spain

    Asset Management
    January 2012 - June 2012

    Schoolarship

Education

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Portuguese
    Full professional
    80%

Other

  • Other skills

    Other skills

Following
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