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I am a fast learner, pay close attention to details, and have a willingness to learn and work. I am a hardworking, sincere and adaptable, and I'm willing to meet the challenges of any situation.
Hotel The Oitavos Luxury Hotel - Lisbon, PortugalFront Office receptionJuly 2014 - October 2014
I was part of the Front Desk Department as part of the cross training of the hotel. My main duties were: Check in Check out Answer phones Answer inquiries about company. Greet visitors warmly and make sure they are comfortable. Call persons waiting for visitor and book them a room to meet in. Schedule meetings and conference rooms. Make coffee and set out food. Ensure reception area is tidy. Coordinate mail flow in and out of office. Coordinate office activities. Handle phone calls from people calling in sick. Gather personal and insurance information. Hand out employee applications. Arrange appointments. Cash out people when necessary. Validate parking tickets. Give visitors badges and direct them to where they can sign in. Collect and distribute parcels and other mail. Perform basic bookkeeping, filing, and clerical duties. Prepare travel vouchers. Take and relay messages. Update appointment calendars. Schedule follow-up appointments.
The Oitavos - Lisbon, PortugalSales & MarketingMarch 2014 - July 2014
I was part of the Events Department as part of the cross training. My main duties as an event planner were: Assist with negotiations for space contracts and book event space, arrange food and beverage, order supplies and audiovisual equipment, make travel arrangements, order event signs, and ensure appropriate decoration.
Grupo Mercantis - EuropeOtherOctober 2012 - July 2013
Melia by Melia Hotels International - Madrid, SpainAsset ManagementJanuary 2012 - June 2012
Les Roches Marbella International School of Hotel Management [ EURHODIP - International Association supporting Hospitality and Tourism Education and Training ] - Marbella, SpainOctober 2013 - March 2014
Universidad Europea de Madrid - Hospitality and Tourism Management - Madrid, SpainSeptember 2010 - June 2012
SpanishNative or fluent100%