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Ambitious, Passionate, Organized, Service-Orientated, Team-Worker and Cosmopolitan
Sales and Marketing Trainee
Le Meridien Dom Hotel - Cologne, GermanySales & MarketingJune 2012 - July 2012
During my internship at the Le Meridien Dom Hotel Cologne, I acquired extensive practical knowledge of sales and marketing. I was employed as an interface between the conference sales and proactive sales team and was able to gain experience in both areas. On the one hand, I experienced contract negotiations with key account companies, basic account management and the preparation of marketing plans. On the other hand, I organized conferences, weddings and other group events, which improved my administrative and managerial talents.
Front Desk Trainee
Marriott Brussels - Brussels, BelgiumFront Office receptionFebruary 2011 - August 2011
I experienced an in-depth operational training for the Front Office and constantly developed my knowledge on standards, guest handling and operations. As an open-minded, guest-orientated employee, I was able to achieve the top upselling position. Furthermore, I was able to experience a cross-training for Sales & Marketing, in which I experienced the B2B aspect of a hotel's operations.
Conrad Centennial Singapore - SingaporeFront Office conciergeFebruary 2007 - March 2007
I was given a solid approach to the hospitality industry and was given the opportunity to get an insight of the Concierge department. Enhancing my ambition to serve guests and contributing to the ultimate service experience are just two learning outcomes which I was able to achieve.
GermanNative or fluent100%