Mousab Abdelkhaliq

Mousab Abdelkhaliq

rooms division manager at Byblos hospitality
Lives in Dubai, United Arab Emirates
over 6 months ago

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To become associated with a firm where I can work to my highest potential and secure an administrative position.
To be a key element in a professional team based organization.
To be an integral part of a dynamic management team in an internationally focused operation, executing challenging assignments and incorporating the experience gathered over the years.

Experience

  • rooms division manager

    Byblos hospitality - Dubai, United Arab Emirates

    Administration & General
    November 2016 - Now · 2 years and 3 months

    Reporting to the CEO directly and Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, where applicable, Housekeeping and engineering Dep, and daily operation . As a Hotel Manager I am directing and working with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures while striving to continually improve guest and employee satisfaction and maximizing the financial performance of the department. Reporting to CEO. Duties included:

  • Front office manager

    Time Grand Plaza Hotel - Dubai, United Arab Emirates

    Front Office reception
    November 2014 - November 2015 · 1 year and 1 month

    Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, where applicable. As a department head, I was directing and working with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures while striving to continually improve guest and employee satisfaction and maximize the financial performance of the department

  • Western Hotels

    Al Marina - Abu Dhabi, United Arab Emirates

    Front Office reception
    September 2013 - November 2015 · 2 years and 3 months

    Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, where applicable. As a department head, I was directing and working with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures while striving to continually improve guest and employee satisfaction and maximize the financial performance of the department

  • Front Office Manager

    Liwan Hotel - Amman, Jordan

    Front Office reception
    January 2010 - September 2013 · 3 years and 9 months

    Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, where applicable. As a department head, I was directing and working with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures while striving to continually improve guest and employee satisfaction and maximize the financial performance of the department

Education

  • Diploma

    Mostanserya UNI - Baghdad, Iraq

    October 1992 - October 1996

    My study was about the hotel and resorts management, and tourism as well, it is interesting to be so excited, that i you can know a lot and be every where in the hotel to manage and to contact the guest and to provide the guest excellence service.

Languages

  • Arabic
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Russian
    Limited working
    40%

Other

  • Skills

    Interact with guests and individuals outside the hotel, including but not limited to current and potential clients, owning company representatives, government officials, travel industry representatives, suppliers, competitors and other members of the local community
    Coordinate functions and activities with the General Manager, Regional, Area and Corporate colleagues as appropriate
    Participate in conducting weekly inspections and ensure physical facilities are kept in optimal condition by full

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