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I have a more than ten year experience as a guest relation office in a five star hotel serene hotel in Pakistan, I have ability to do work in stress.
Guest Relations Officer
serena hotel - Dubai, United Arab EmiratesFront Office conciergeOctober 2018 - Now · 3 months
Guest Relation Manager Responsibilities including greeting clients as they arrive. Coordinating their check in to assigned their rooms and informing them the hotel facilities you will also make sure our front desk staff including reception and concierges offer stellar customer service and provide memorable hospitality experience for our guests Monitor daily booking and ensure assigned rooms are prepare prior to check in Coordinate luggage collection and storage Overseeing check in and check out procedure. Including reservation and financial transaction Inform client about our hotel services including breakfast and dinging options Promote all hotel amenities convenience and hotel program offered Examine daily duties assigned tasks and check on program
Sir Syed College - Islamabad, PakistanJuly 2005 - July 2007
Qualification Board Percentage Year Academic S.S.C G.S.E.B 45.00 % 2005 Agha Public High School I COM Board of intermediate Azad Kashmir 43.00 % 2007 Sir Syed College of commerce
- Ability to work in flexible hours
- Excellent problem solving and multi-tasking skills
- Leadership skills along with the ability to motiva
- Strong sense of responsibilities and a professiona