Muddsar Kazmi

Muddsar Kazmi

Guest Relations Officer at serena hotel
Lives in Dubai, United Arab Emirates
over 6 months ago

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I have a more than ten year experience as a guest relation office in a five star hotel serene hotel in Pakistan, I have ability to do work in stress.


  • Guest Relations Officer

    serena hotel - Dubai, United Arab Emirates

    Front Office concierge
    October 2018 - Now ยท 3 months

    Guest Relation Manager Responsibilities including greeting clients as they arrive. Coordinating their check in to assigned their rooms and informing them the hotel facilities you will also make sure our front desk staff including reception and concierges offer stellar customer service and provide memorable hospitality experience for our guests Monitor daily booking and ensure assigned rooms are prepare prior to check in Coordinate luggage collection and storage Overseeing check in and check out procedure. Including reservation and financial transaction Inform client about our hotel services including breakfast and dinging options Promote all hotel amenities convenience and hotel program offered Examine daily duties assigned tasks and check on program


  • I COM

    Sir Syed College - Islamabad, Pakistan

    July 2005 - July 2007

    Qualification Board Percentage Year Academic S.S.C G.S.E.B 45.00 % 2005 Agha Public High School I COM Board of intermediate Azad Kashmir 43.00 % 2007 Sir Syed College of commerce


  • English
    Professional working


  • Ability to work in flexible hours
  • Excellent problem solving and multi-tasking skills
  • Leadership skills along with the ability to motiva
  • Strong sense of responsibilities and a professiona
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