Muhammad Ishtiaq

Muhammad Ishtiaq

Laundry Supervisor at Banana Island Resort Doha by Anantara
Lives in Dubai, United Arab Emirates
over 6 months ago

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Self-motivated professional, remarkable customer service and experienced housekeeping and laundry supervisor, well-groomed, guest care service skills. A person who can take on challenges and can balance between competing priorities and tight deadlines. I am well versed in the timely completion of projects, Able to work under pressure. And to manage a multicultural team. Having Excellent leadership, interpersonal and communication skills. Flexible to respond to a range of different work situations. Lead by example,
Born on the 18th of May 1990 in Pakistan, 5’8” in height and weighing 64kgs, Muslim, Single, a person who is eager to learn and be train for new experiences and a hardworking person, has a strong communication in Urdu both oral and written and strong in English oral and written. Computer Literate knows Microsoft Word, Opera Operating System
My educational background and 10+ Year experience in hospitality sector will serve as a valuable asset to your company, currently I’m working in one of the biggest themed park & resort in middle east has given me New knowledge and experience of themed park has given me understanding and live the true and original meaning of hospitality. My greatest strength is being energetic, patient, diplomatic, good sense of humor, being able to carry out my duties with minimum supervision,

Experience

  • Wardrobe & Costume Supervisor

    Dubai Parks and Resorts, - Dubai, United Arab Emirates

    Back Office
    December 2016 - Now · 2 years and 2 months

    • To attend read-throughs, run-throughs and production meetings as required; • To attend technical and dress rehearsals and previews as required as well as coordinate the fittings as required, • Schedule, plan the daily work and delegating to the wardrobe and costume personnel • Coordinating between management and the vendor in the process of uniform ordering and ensure all Purchase Orders are delivered completely • Responsible for the duty roster and annual leave for the department • Updating the RFID system for the uniforms and costume, contact training for the department and give orientation and training the new crew members as per the organization standard • Liaising and scheduling meetings with the outside laundry concerning the standards and quality to ensure it is maintained • To undertake any other reasonable duties as required by the line manager or senior management • To attend other department meetings and ensure all company employees and performers have perfect uniforms and costume as per our standard • Coordinate with stage managers to ensure that actors are properly dressed for every performance • Responsible for costume stores and dressing rooms • Overall supervision of the wardrobe and costume department • Taking the uniform and costume inventory after every three months • Responsible for ordering the department chemicals and report any technical faults to the maintenance department • ensuring all the costume cleanliness safely, • responsible for received/cleaned/and send back all the costume to the green room on time. Responsible for schedule seamstress and tailor projects and giving a guideline.

  • Laundry Supervisor

    Banana Island Resort Doha by Anantara - Dubai, United Arab Emirates

    Housekeeping
    February 2015 - Now · 3 years and 12 months

    responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards Supervise and monitor the performance of the laundry employees to maintain established standards and provide efficient service to the guests standards and procedures to ascertain quality of work performed Liaise with linen room to ensure that there is adequate clean linen and uniforms and maintain a neat work area. Follow up with engineering department on preventive maintenance and repair orders. Check daily production according to priorities and assist in the activities of the maker. Counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction Responsible for proper handling of guest and house laundry and establish processed are spotlessly clean as per hotel standards and guest satisfaction Ensure that laundry employees are knowledgeable about hotel services and facilities Working all over section in department Washing In-house laundry Picking up guest laundry from room Marking pressing and quality checking. Delivering back to the room Responsible to protect and identify all types of garments from damage, shrinkage and color loss. Responsible to issuing, storing and control misuse of chemicals and its safety. Ensure proper operation of all machinery employed and report defects. Schedule, plan the daily work and delegating to the wardrobe and costume personnel Planning work schedules for individuals and teams. Keep accurate production records of wash load and items produced. Dealing with guest complaints and comments. Addressing problems and troubleshooting To undertake any other reasonable duties as required by the line manager or senior management

Languages

  • English
    Native or fluent
    100%
  • French
    Notions
    20%

Skills

  • A good Team player
  • Computer litr
  • Comunication skills
  • Cost control
  • Costume charecter
  • Flexibility
  • Housekeeping Operation
  • Kronos
  • Laundry Operations
  • Micro Exc
  • Ms offfice/Excel
  • MS Words
  • Opera OXI
  • Oracle HRMS ERP
  • Planning & Scheduling
  • Purchasing
  • Reliable, Loyal, Honest
  • Spa booker
  • Supervisory Skills
  • Team Building
  • Team leading
  • Team work
  • Time management skills
  • Wardrobe operation
Connections
Petroula Zervoudaki
Assistant Executive Housekeeper at Atlantica Hotels and Resorts
Vincent Kayongo
Housekeeping at Grand imperial hotel
Sanyat Sadik
Waiter at Non management
Following
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