Muhammad Waqas Muhammad Ilyas

Muhammad Waqas Muhammad Ilyas

Duty Manager at Grand Enclave Hotel
Lives in Punjab, Pakistan
over 6 months ago

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CAREER PROFILE
Seeking to Transfer Broad-Based Skill Set, 12+ Years of Experience Portfolio of Hotel Management with Customer Services Excellence in Leading Positions

Results-focused, quality-driven professional with extensive experience in Hotel Management on Customer Relationship management positions, demonstrating consistent achievement of objectives, strong sales and service skills, and dedication to organizational goals. Advanced presentation and relationship development ability. An effective team member who has consistently performed well on leading roles.

Core Knowledge & Skill Areas:
• Office Administration • Customer Relationship. • Quality Assurance.
• Interpersonal Skill. • Sales/Marketing Skills. • CorelDraw & Adobe Photoshop
• Strategy Implementation • Recruitment/Training. • Social Media.
• Project Management • Team Training & Mentoring • Microsoft Office.

Experience

  • Duty Manager

    Grand Enclave Hotel - Lahore, Pakistan

    Front Office porter
    December 2016 - Now

  • Part Time Captain

    Tao Authentic Asian - Selangor, Malaysia

    F&B service
    December 2012 - November 2016

  • Assistant Executive

    Bukit Utama 9 - Selangor, Malaysia

    Human Resources
    November 2012 - December 2016

Education

  • B.A

    Virtual University Lahore Pakistan - Lahore, Pakistan

    January 2008 - January 2010

Languages

  • English
    Native or fluent
    100%
  • Urdu
    Native or fluent
    100%
  • Malay
    Professional working
    60%

Skills

  • adob photoshop
  • Computer skill
  • CorelDRAW
  • Customer Relations Mgmt
  • Office administration
  • Pack Microsoft Office
  • Sales & Marketing
  • Social Media
  • Team mangement

Other

Connections
Abdul Shakoor
Student from Institute of tourism and hotel management
Following
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