Mukhambet Mamasadyk Uulu

Mukhambet Mamasadyk Uulu

BUTLER IN PRIVATE DINING at THE ST.REGIS, 5* LUXURY HOTEL, AL HABTOOR CITY DUBAI, UAE
Lives in Dubai, United Arab Emirates
over 6 months ago

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I am highly motivated and well organized person who has developed a matured, with over five years experience in Hospitality industry, I can posses well any kind of operation environment, work in a team or independently with professional demeanor, tolerant, approachable and confidence all the time.

Experience

  • BUTLER IN PRIVATE DINING

    THE ST.REGIS, 5* LUXURY HOTEL, AL HABTOOR CITY DUBAI, UAE - Dubai, United Arab Emirates

    F&B service
    January 2017 - Now · 1 year and 12 months

    Taking guest's food and beverage orders by means of phone, ensure that guest name, room number, time of guest order and delivery timings are clearly stated according to operational standards. Input guest orders in micros and issue guest check for each order, ensure all special guests requests are very well explained to the kitchen via micros .In case of guest with dietary restrictions inform the manager on duty and chef. Advise guest with approximate time frame for preparation, delivery and answer any other guest questions. Monitor guest orders and ensure that all guest orders are delivered within the quoted time. Assist the room service staff during peak time and help in coordinating and setting up room service tables for servers!

  • WAITER, EXECUTIVE LOUNGE

    THE WESTIN 5* HOTEL, AL HABTOOR CITY, DUBAI, UAE - Dubai, United Arab Emirates

    F&B service
    April 2016 - January 2017 · 10 months

    Explain Menus to the guest which need a very good knowledge about our products, take orders in a professional way, delivers beverages and food in timely manner. Anticipate any unexpected guest need and reacts promptly handling complain in a proper manner. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Always greet and welcome guests promptly in a warm and friendly manner. Knowledge of food and beverage menu and presentation standards. Informed guest unavailable item and understanding the highest sold items.

  • WAITER, RESTAURANT STRIZHI

    SAYEN BUSINESS 4* HOTEL, Irkutsk, Russian Federation   - Russia

    F&B service
    February 2014 - March 2016 · 2 years and 2 months

    Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Collect payments from customers Write patron’s food orders on the slips, memorize orders, or enter orders into the micros for transmittal to the kitchen staff Take orders from patrons for food and beverage. Check patron’s identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Present menus to patrons and answer questions about the menu items, making recommendations upon request.

Education

  • English course

    The Language House - Malaysia

    July 2012 - August 2012

  • Master’s Degree in service and tourism

    Moscow State Linguistic University-Russia - Russia

    September 2010 - July 2015

    Service and Tourism

Languages

  • Russian
    Native or fluent
    100%
  • English
    Full professional
    80%

Skills

  • Ability to work in team
  • Ability to work under pressure
  • Adaptability
  • Comunication
  • Creative
  • Teamwork
  • Time managment

Other

  • Basic food Hygiene certificate

    Certificate

    Basic Food Hygiene certificate.jpg
  • Certificate of Appreciation

    Certificate

    Certificate of Appreciation (2).jpg
  • Certificate of Appreciation st.regis

    Certificate

    Certificate of Appreciation (3).jpg
  • Certificate of Appreciation Westin

    Certificate

    Certificate of Appreciation (2).jpg
Connections
Gianni Cassano
Restaurant Management at Princess Cruises
Stefan Liebig
Head of Recruitment at backup jobs agency s.r.o.
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