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Adaptable Front Desk Receptionist with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Hands-on skills in using applications such as MS Office, Opera PMS, Millennium, and QuickBooks to facilitate daily office operations.
Customer Service Representative
Global Hospitals Mumbai - Mumbai, IndiaAdministration & GeneralJanuary 2016 - December 2018 · 2 years and 12 months
Front Office Agent
Sentrim Elentatiata Lodge - Nairobi, KenyaCustomer ServiceMarch 2014 - October 2015 · 1 year and 9 months
Harvest School - Nairobi, KenyaAdministration & GeneralOctober 2013 - February 2014 · 5 months
SwahiliNative or fluent100%
EnglishNative or fluent100%
- Good team work
- Good time management
- Great customer service
- Highly professional
- Integrity and honesty
- Resolving problems
- Self Motivated
- Telephone etiquette
- Telephone skills