Munashe Nemacha

Munashe Nemacha

Guest Service Executive at crowne plazza harare
Lives in United Arab Emirates
over 6 months ago

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I am a recent graduate eager to gain experience and learn new skills. I believe i am a self-motivated, goal-driven and hard working person with excellent interpersonal skills. I can easily relate to people and i have good communication skills as i am fluent in English both spoken and written. I have hospitality experience from working at Crown Plaza Harare as a guest service executive as my holiday job. My great personality not only made me meet the expectations of the job but also exceeded them.

Experience

  • Guest Service Executive

    crowne plazza harare - Harare, Zimbabwe

    F&B other
    December 2017 - November 2018 · 12 months

    Facilitating a memorable guest experience from the time of arrival, during the stay right through to the guest’s departure by: • Creating a warm and welcoming arrival by ensuring a quick and effective check-in process as expected by the brand standards • Distribution of mail and information to guests, responding to problems, arranging excursions and tours all in a friendly and timely manner. • Conducting site inspections/ show around of the hotel and its facilities to potential corporate & leisure guests

Education

  • Bachelor Of Science In Food Science And Technology

    Chinhoyi University of Technology - Chinhoyi, Zimbabwe

    August 2014 - June 2018

Languages

  • English
    Native or fluent
    100%

Skills

  • IBM SPSS
  • Ms office skills
Connections
Mark lloyd Pedarse
MEP Team leader/ Supervisor at IFA Hotels & Resorts
Following
Sheraton Grand Hotel, Dubai
Dubai, United Arab Emirates
The Westin Abu Dhabi Golf Resort & Spa
Abu Dhabi, United Arab Emirates
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