Nadège Perelman

Nadège Perelman

Commercial at Air France
Lives in Paris, France
over 6 months ago

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Skillful passionate about tourism, with an expertise of 10 years+ in sales and customer relations, I enjoy working in a multicultural environment. Dynamic, organized and gifted with a flawless presentation, my ambitions are constantly driven by the search of a shared innovation, collective advancement and constant improvement.

Experience

  • Commercial

    Air France - Paris, France

    Other
    March 2007 - Now

    Customer care, information and travel management through all areas of passenger services (check in, lobby, gate, luggage and assistance), and airport irregularities’ treatment, management of clientele needing priority assistance (unaccompanied minors, seniors, reduced mobility customers).

  • Commercial assistant trainee “Meetings & Events”

    Terrass’’ Hotel - Paris, France

    Other
    April 2015 - August 2015

    Development of a new offer (following the 6-months closing for renovations), production of customized sales proposals, quotes & invoices, animation of weekly meetings with key departments, complete tours of the facility with the customer, management of the customer file, quality control of services (conformity to specifications), events coordination.

  • Online travel agent & customer service

    Expedia.fr / Voyages SNCF.com - Paris, France

    Other
    January 2004 - January 2007

    Handling customer files (customer support), online sales, processing aftersales claims (customer service, supplier’s contacts, and compensation).

  • Counter sales representative

    Hertz - Paris, France

    Other
    January 2003 - January 2004

    Settling car rental contracts, advising customers on Hertz products (cards, rates, car categories), vehicles checkout (agency return), inventories controls, flows daily reports.

Education

  • MBA “International Tourism & Luxury Hospitality Management”

    CMH Paris - Centre de Management Hôtelier International - Paris, France

    August 2014 - August 2015

  • Tourism Technical Undergraduate Degree

    Lycée Régional Hôtelier et de Tourisme De Nice | Paul Augier - Nice, France

    August 1997 - May 1999

  • Economic and Social Sciences High school Degree

    Lycée Bristol - Cannes, France

    August 1994 - May 1997

Languages

  • French
    Native or fluent
    100%
  • English
    Full professional
    80%

Skills

  • Amadeus GDS
  • B2B Sales
  • Customer-service
  • Microsoft Office
Connections
Thomas Sampitė
E-distribution analyst at Elegancia hotels
Miguel Peixe
GEX Ambassador / Front Desk at Meliá Hotels International
James Okwemba
Front Office Agent at Karen Country Lodge
View 12 connections
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