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About me
A conscientious and experienced hotel management professional with an extensive background managing busy large housekeeping and laundry departments in Luxury hotel, Luxury Cruise Liners and Luxury Residences. Highly motivated, with excellent organisational skills and ability to make a significant contribution to a large hotel operation function while ensuring that the highest standards of customer services are maintained at all times always following cost control.Able to motivate employees, resolve issues and guests’ complaints. Possesses exceptional time and workload management skills, positively impacts the smooth and efficient running of the hotel operation. Possesses excellent communication and interpersonal skills, resulting in positive professional relationships with colleagues at all levels.
Now seeking a new and challenging role to enable best use of existing skills and experience to provide opportunity for further personal and professional development that will help progression towards the ultimate aim of becoming a Quality / Excellence Manager or Corporate Housekeeper.
Specialties:
Design Strategy
Organizing / reorganizing complete operation from the beginning
Organizing and implementing Corporate standards
Organizing conducting training
Cost Control with high quality service
Innovation in industry
Experience
15 years and 2 months
-
Executive Housekeeper
Kempinski Hotels - Al Wakrah, Qatar
Room Division ManagementApril 2014 - Now · 10 years -
Executive Housekeeper
Kempinski Hotels - Europe
Room Division ManagementMarch 2009 - Now · 15 years and 2 months
Languages
1 language
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English
Professional working
Personal information
Nationalities
-
Serbian
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