Nadim Moussa

Nadim Moussa

Event Executive at Royal Private Palace
Lives in Mecca, Saudi Arabia

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About me

Cleaning inspector turned into the Event management passionate.
Turns out, being in the housekeeping field was only a brick for me to step on and get in the events field.

Experience

8 years and 7 months

  • Event Executive

    Royal Private Palace - Jeddah, Saudi Arabia

    Events
    May 2016 - Now · 3 years and 10 months

    • Meet with guests to ascertain their event requirements at every level of the business and extend my availability to be reached and updated with due changes. • Coordinate with the General store to ensure proper equipment, FF&E and stock level meet the event’s needs. • Coordinate with the front office department to block rooms for the guest’s entourage. • Assist to the tasting sessions conducted based on the menu chosen by the guest. • Prior to the event, inspect the site and ensure instructions are applied as needed and reroute any discrepancy, keeping in mind the guests demands. • Assist to the briefing attended by the departmental heads on the event specifications ensuring proper flow of communication and understanding. • During the event, interface regularly with the event host and guests, ensuring satisfaction and a memorable experience. • Attend the meeting with the team to evaluate how the event went, what we excelled at and what should be improved.

  • Venues Coordinator

    Royal Private Palace - Jeddah, Saudi Arabia

    Housekeeping
    May 2015 - May 2016 · 1 year and 1 month

    • Inspect the venue’s cleanliness and report its status to the Operation Manager. • Ensure adequate cleaning staff is present before, during and after the event. • Direct the attendees to the appropriate venue and attend to the guests needs promptly.

  • Housekeeping Supervisor

    The Smallville Hotel - Beirut, Lebanon

    Housekeeping
    May 2014 - May 2015 · 1 year and 1 month

    • Prepared daily room reports and followed up on the room status through the day   • Checked the Director Of Housekeeping e-mails and assignments & followed up constantly • Followed up on daily projects with the room attendant in my section ensuring all the tasks in the room are being covered weekly • Checked the room attendant linen and amenities pantries and caddies, followed on the room readiness for the front office in my section. • Monitored the attendant’s productivity and performance as well as the inventory of each one    • Worked closely with each attendant to make sure proper cleaning of guest rooms and public areas is being conducted according to schedule     • Reported all the minor and major incident or behavior to the Executive Housekeeper & implemented corrective action

  • Housekeeping Supervisor

    Radisson BLu Hotel - Beirut, Lebanon

    Housekeeping
    January 2013 - April 2014 · 1 year and 4 months

    • Attended daily briefings, distributed room reports. Checked Opera as well as the agents hygiene & grooming • Decorated the guest room ahead of the arrival in case of honeymoon, birthday party  • Reported any complaint to the AEH & worked closely on solving it • Monitored the chemicals and linen consumption through weekly inventories    • Filled daily agent performance sheet and rewarded the best performer by declaring him/her employee of the month  • Conducted on job trainings when necessary and made sure that the housekeeping policies and procedures are being applied correctly

  • Housekeeping Supervisor

    Crowne Plaza Hotel - Beirut, Lebanon

    Housekeeping
    August 2011 - December 2013 · 2 years and 5 months

    • Delivered daily morning briefing, updated the agents on the operation, occupancy or any VIP arrival  • Monitored the system, filled discrepancy sheet, followed up on the system and updated the agents on any Check out or Arrival    • Conducted the Iclean training program for the agents to abide by which increase rooms cleanliness by 25% • Came up with the departmental reward system based on the agent’s results gathered from the guest comments upon check out • Spot checked members thoroughly ensuring the policies and procedures are followed

Education

  • la sagesse university with the academic certification of ecole hoteliere de lausanne

    October 2008 - August 2011

Languages

3 languages

  • Arabic

    Native or fluent

  • English

    Native or fluent

  • French

    Native or fluent

Personal information

Nationalities

  • Lebanese

Date of birth

January 23rd 1990

Skills

9 skills

  • A team player
  • Data analysis
  • Effective listening skill
  • Fast typing
  • Great customer service
  • Quality focus
  • Quick problem solver
  • Service excellence
  • Telephone skills
Connections
SHADY BANYATA
Management Development at MadePRO
Masud Kysar
Administrative Coordinator at Al Maria United Trading & Contracting Co.
Krisantus Sutrisno
People and Culture Officer at Four Seasons Hotels and Resorts
View 59 connections
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