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am a pleasant honest hardworking and charming person with customer service skills and experience looking for a job that can enable me explore my skills and talents for my career growth and company at a large
TRYP by Wyndham Dubai - Dubai, United Arab EmiratesF&B serviceJanuary 2017 - July 2018 · 1 year and 7 months
Welcoming guest into the restaurant with a pleasant smile -Providing guests with the menu and educating them about the daily specialty -Making reservations for guests upon request -Answering emails and making follow ups -Receiving both internal and external calls from guests -Coordinating with the front office about all reservations and any guest requests -Preparing buffet tags for the next shift -Checking with guests while enjoying their food and feed back about the hotel and meals -Welcoming guests back into the hotel
azadea group of company - Dubai, United Arab EmiratesF&B serviceNovember 2015 - May 2017 · 1 year and 7 months
Welcoming all customers into our outlet with pretty smile -Receiving all incoming and outgoing calls from clients -Educating customers about the company offers -Attending to customer complaints in professional and amicable manner -Creating a proper relationship between clients and the company -Ensuring a peaceful and clean environment around the outlet -Taking customer orders
caribou coffee shop - Dubai, United Arab EmiratesF&B serviceJanuary 2012 - June 2015 · 3 years and 6 months
Welcoming customers with a smile -preparing all hot and cold drinks according to company standards -Escorting customers to the dining area and prepare their seats -taking customer orders and educating customers about daily specialties and taking them through the menu -checking with customers occasionally if they are enjoying their food and pleased with our service -Handling all customer questions and queries in a professional way -Balancing sales on POS as well as punching beverages -Hitting daily targets and promoting suggestive selling and up selling -Organizing all the merchandise and products on display Helping manager in inventory and auditing -Receiving all incoming and outgoing calls from our clients
degree in arts with social sciences
Kyambogo University uganda - Kampala, UgandaOctober 2007 - February 2011
sociology social administration political science