Nasilda Miti

Nasilda Miti

Front Office Manager at Sandton Brussels Centre
Lives in Brussels, Belgium

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About me

If something went wrong don't blame only the others, blame yourself to not have found the solution on time. We are our own limits...

Experience

6 years and 4 months

  • Front Office Manager

    Sandton Brussels Centre - Brussels, Belgium

    Management
    September 2018 - Now · 1 year and 1 month

    Dealing with everyday task reception/ fom, reporting to the manager, meeting deadlines. Coming with ideas, proposals, analysing costs to improve and increase profitability. Always keep a high professionally, motivating staff to feel being part of the company. Dealing with direct or indirect feedbacks and complaining maintaining high the standards

  • Front office and Room division Manager

    Meininger Hotels - Brussels, Belgium

    Rooms division
    May 2013 - July 2018 · 5 years and 3 months

    Managed the hotel for 1 year with the F&B Manager, in absence of the GM Managed the hotel with the GM for 1 year in absence of the F&B Manager -Trained more than 15 people to become receptionist and managers in new opening houses -Hour schedules, dealt with sickness, rearranging shifts for the FO and service. -Problem solving (bookings, online feedbacks, difficult guests, air-co, electricity, housekeeping, bedbugs, overbookings). -Organized events in guest kitchen and bar, respecting budget -Daily-monthly quality checks (staff, hsk, products, linens). -Show around, welcoming groups

Education

  • University

    Universita studi Urbino - Urbino, Italy

    October 2005 - June 2009

    DEGREE IN FOREIGN LANGUAGES FOR BUSINESS COMPANIES• 2009 •UNIVERSITA’ DEGLI STUDI DI URBINO, ITALY 108/110 Business companies, Cultures, Communication, Marketing, Politics, Economics, Italian-English-German law for companies. International Marketing (esp. Chinese Market).

Languages

6 languages

  • Italian

    Native or fluent

  • Albanian

    Native or fluent

  • French

    Native or fluent

  • English

    Full professional

  • German

    Full professional

  • Spanish

    Professional working

Personal information

Nationalities

  • Italian

  • Albanian

Work Permits

  • European Union

Date of birth

September 14th 1985

Driving License

Yes

Skills

6 skills

  • Guest oriented
  • Open minded and flexible
  • Reliable and trustworthy
  • Self-motivated, proactive
  • Strong interpersonal skil
  • Thinking out of the box
Connections
Stijn Van Bleyenbergh
Member of the Organization Committee at AMFORHT
Mohamed Boudjelthia
Réceptionniste at NH Brussels airport Hotel
Sofie L'Eau
Owner, Recruitment Specialist, HR Consultant at SoLCo2
Following
Other members
Guillaume Bastin
Brussels, Belgium
Massa Tabbaa
Brussels, Belgium
Alexandre Dufrene
Bruxelles, Belgique
Jef Meert
Brussels, Belgium
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