Nasilda Miti

Nasilda Miti

Front Office Manager at Sandton Brussels Centre
Lives in Brussels, Belgium

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About me

If something went wrong don't blame only the others, blame yourself to not have found the solution on time. We are our own limits...


6 years and 4 months

  • Front Office Manager

    Sandton Brussels Centre - Brussels, Belgium

    September 2018 - Now · 1 year and 1 month

    Dealing with everyday task reception/ fom, reporting to the manager, meeting deadlines. Coming with ideas, proposals, analysing costs to improve and increase profitability. Always keep a high professionally, motivating staff to feel being part of the company. Dealing with direct or indirect feedbacks and complaining maintaining high the standards

  • Front office and Room division Manager

    Meininger Hotels - Brussels, Belgium

    Rooms division
    May 2013 - July 2018 · 5 years and 3 months

    Managed the hotel for 1 year with the F&B Manager, in absence of the GM Managed the hotel with the GM for 1 year in absence of the F&B Manager -Trained more than 15 people to become receptionist and managers in new opening houses -Hour schedules, dealt with sickness, rearranging shifts for the FO and service. -Problem solving (bookings, online feedbacks, difficult guests, air-co, electricity, housekeeping, bedbugs, overbookings). -Organized events in guest kitchen and bar, respecting budget -Daily-monthly quality checks (staff, hsk, products, linens). -Show around, welcoming groups


  • University

    Universita studi Urbino - Urbino, Italy

    October 2005 - June 2009

    DEGREE IN FOREIGN LANGUAGES FOR BUSINESS COMPANIES• 2009 •UNIVERSITA’ DEGLI STUDI DI URBINO, ITALY 108/110 Business companies, Cultures, Communication, Marketing, Politics, Economics, Italian-English-German law for companies. International Marketing (esp. Chinese Market).


6 languages

  • Italian

    Native or fluent

  • Albanian

    Native or fluent

  • French

    Native or fluent

  • English

    Full professional

  • German

    Full professional

  • Spanish

    Professional working

Personal information


  • Italian

  • Albanian

Work Permits

  • European Union

Date of birth

September 14th 1985

Driving License



6 skills

  • Guest oriented
  • Open minded and flexible
  • Reliable and trustworthy
  • Self-motivated, proactive
  • Strong interpersonal skil
  • Thinking out of the box
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