Natig Rashidli

Natig Rashidli

Villa Host - Butler at Bulgari Hotel & Resorts, Dubai
Lives in Dubai, United Arab Emirates

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About me

Seeking a challenging position in a reputed and growth oriented company where my qualifications can be enhanced and my experience can contribute significantly to achieve the organization's goal for mutual benefit of both.

Experience

2 years and 11 months

  • Villa Host - Butler

    Bulgari Hotel & Resorts, Dubai - Dubai, United Arab Emirates

    Front Office concierge
    April 2018 - Now · 1 year and 9 months

    Meet guests when they arrive and getting them settled in their rooms Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc. To consistently provide thoughtful, caring and sincere service. To identify and anticipate Guests’ needs and ensure personalized service is provided To provide Food and Beverage Services as required To assist with any plans or arrangements the guest intends to make during their stay To ensure that all requests from Guests are made possible and are followed up on To fully understand and have knowledge of all in suite services, technology, amenities, functions & systems Ensure repeat guests are met and greeted on a daily basis and profiles are updated Ensure long-staying/special-attention/occasion-celebrating guests are taken care of exclusively, paying particular attention to their needs and requests Respect guest privacy and do not discuss guests’ private information with colleagues Ensure all unattended valuables and belongings inside guest rooms are noted and Supervisor is informed about the same Provide third service to guests by ensuring rooms are tidied up after guests leave rooms Provide prompt laundry service and shoe shine service, ensuring special preferences of guests are met Demonstrate discretion and courtesy when entering into the private space of guests To assist guests regarding hotel facilities in an informative and helpful way To follow department policies, procedures and service standards To follow all safety policies Other duties as assigned

  • Room attendant

    Marriot International ( Autograph collection) - Intourist Hotel Baku - Baku, Azerbaijan

    F&B service
    August 2017 - March 2018 · 8 months

  • Reception / concierge

    Qafqaz Riverside Hotel - Gebele, Azerbaijan

    Front Office reception
    May 2014 - October 2014 · 6 months

Education

  • Azerbaijan Tourism and Management University - Hospitality and Tourism Management - Baku, Azerbaijan

    September 2012 - June 2016

Languages

4 languages

  • Russian

    Native or fluent

  • English

    Native or fluent

  • Turkish

    Professional working

  • German

    Notions

Personal information

Nationalities

  • Azerbaijani

Skills

3 skills

  • Exellent computer skills
  • Microsoft Office (Word, Excel, Power Point)
  • Opera PMS

Additional Information

1 information shared

  • Courses, Trainings, Seminars

    • First Aid Training

    • Training in Professional Service
    • Several Masterclasses based on Wine and Spirits
    • Food Hygiene Training
    • Front Office Training

Connections
Niyameddin Abbasov
Alumni from Azerbaijan Tourism and Management University - Hospitality and Tourism Management
Khalid Khan
Vat Accountant (Temporary) at Sawani Group (U.A.E)
Celine Tonna
Assistant General Manager at 4_front Hospitality management
View 5 connections
Following
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