Naveed Muhammad

Naveed Muhammad

Property Executive at Pleasant stay holiday homes
Lives in Dubai, United Arab Emirates
over 6 months ago

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MUHAMMAD NAVEED AFZAL

Email: naveed.nidoo82@gmail.com
Cell phone: +971 52 651 5078
Light Vehicle Driving License # 2239072


OBJECTIVES:
 Learn and apply professional knowledge skills.
 To obtain position where I can utilize my skills.
 To work with diversified work force.
PROFESSIONAL EXPERIENCE:




Pleasant Stay Holiday Homes
Sep 03, 2016 to Oct 05, 2018


Property Executive:

Property Executive works with Property Managers to help keep businesses running smoothly. Because these professionals work in such a wide range of industries, specific job duties vary substantially. Property operations assistants are responsible for interacting with tenants and ensuring that maintenance projects are completed.

 Welcome guests to property.
 Complete or oversee check-in and check-out of guests.
 Explain amenities of accommodations, such as exercise areas, swimming pools and restaurants or Supermarkets.
 Inform housekeeping leaders of special requirements of and requests for guests.
 Promote discounts and packages with affiliated attractions, such as golf courses, restaurants, shows.
 Plan, schedule and coordinate activities for guests.
 Respond to guest’s requests for service and assistance as needed.
 Assist staff with accommodating and respecting cultural sensibilities of guests.
 Ask guests upon check-out for comments and suggestions regarding their stay, the property.
 Attracts tenants by advertising, explaining advantages of location and services; showing units.

(Departments included (Housekeeping & Maintenance)
 Maintain up-to-date owners' files on each unit, recording, typing of clean and date, unit inventories, arrival inspection.
 Organize work assignments for all cleaning attendants and quality assurance inspections on a daily basis. Performs checks to ensure quality standards are met.
 Responsible for ensuring that housekeeping supplies are adequately stocked and available for cleaning purposes. Maintain and safeguard against misuse or theft. Instruct employees on the dangers of warnings associated with chemical use and instructions on proper use. Maintain inventory records for all supplies purchased.
 Perform unit quality assurance inspections as required. Perform cleaning attendant duties as required.
 Prepares incident reports following proper company procedures.
 Inspecting vacant units and completing repairs, planning renovations, contracting with landscaping.
 Maintains building systems by contracting for maintenance services; supervising repairs.




Irish Pub Abu Dhabi
Aug 21, 2014 to 25 August, 2016

With 21 rooms for staff including, each floor 1 room for HOD’s. A separate TV lounge and internet room for all staff.

Assistant Camp Boss from Aug 2014 to Aug 2016:


 Allocating vacant accommodation.
 Overseeing property exchanges.
 Carrying out regular inspections to make sure all properties are in a good state of repair.
 Assessing the needs of people applying for housing.
 Dealing with issues such as anti-social behavior, squatters and broken tenancy agreements.
 Referring tenants to appropriate sources of benefits and welfare advice.
 Processing statistical information and preparing reports.
 Supporting tenants’ groups, and attending their meetings as a council representative.
 Maintains effective employee relations.
 Checks and maintains equipment and machines used.
 Prepares job orders and co-ordinate with Engineering for follow up.







Dubai, UAE
Dec 23, 2009 to Aug 14, 2014

With 294 guest rooms including 2 royal suits, 5 outlet, sauna, pool, beauty salon and fitness center. A leading hotel and leisure company of Swiss origin Moevenpick.

Housekeeping Supervisor from Nov 2012 to Aug 2014:

 Be responsible for the cleanliness, maintenance, property and hygiene of guest rooms, corridors and service areas.
 Be responsible for supervising the activities of Room attendant.
 Check all check-out rooms and guest rooms.
 Show fullest cooperation and respect within the team and other departments
 Conducts daily briefing for Room Attendants.
 Conducts daily inspection of employee grooming.
 Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.
 Conducts on the job training for all Room Attendants.
 Maintains effective employee relations.
 Checks and maintains equipment and machines used.
 Prepares job orders and co-ordinate with Engineering for follow up.
 Ensure special attention given to VIP rooms.
 Attends daily briefing with EKH/AEH in Housekeeping.
 Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately.
 Proper handover and takeover of the incoming and outgoing shifts to be handled well.
 Report all Lost & Found items to Housekeeping.
 Prepare discrepancy report for the front office.
 Conduct fumigation for the rooms and floors.
 Follow up “Do not disturb” rooms.
 Prepare inventory for room linen.
 Notify Housekeeper any damage caused by guest.
 Check and follow all maintenance report If the work is incomplete.
 Waters and changes all flowers as per schedule requirement.
 Ensures that all flower arrangements look pleasant before the delivery to the rooms.
 While inspecting guest rooms and other area there should be eye for detail.
 Daily physical inspection of occupied, vacant and checkout rooms to be done at 1300 hours.
 Make sure maid trolleys are parked well in the guest corridors and while cleaning room the trolleys must be parked properly at the guest room entrance.

Room Attendant from Dec 2009 to Nov 2012 (Pre-opening team member):

 Member of the Pre-opening team.
 Each day, visiting guest rooms, stripping the beds and replacing fresh linens and providing clean towels to guests.

WORK EXPERIENCE:

 Room Attendant in Islamabad Serena Hotel, PAKISTAN
 3 Years tailoring experience.
 Having Marketing Experience of about 2 years in Consumer Goods.
 Having working experience on Medical Store as a Sale person about 3 years with great knowledge of Medicines and medical equipment including customer relationship.

EDUCATION:

 Examination of S.S.C passed from Pakistan.


TRAININGS:


 Room Care Products Training held by Johnson Diversery.
 Health and Safety Training



LANGUAGE SKILLS:

 English,
 Hindi
 Urdu



PERSONAL DETAILS:


Date of Birth: March 09, 1982
Nationality: Pakistani
Marital Status: Married
Religion: Muslim
Height: 5’9
Father’s Name: Muhammad Afzal
Passport# CT1517722
Visa Status: cancelled visa
Driving License: Abu Dhabi, UAE

Experience

  • Property Executive

    Pleasant stay holiday homes - Ajman, United Arab Emirates

    Management
    September 2016 - May 2018 · 1 year and 9 months

    Property Executive works with Property Managers to help keep businesses running smoothly. Because these professionals work in such a wide range of industries, specific job duties vary substantially. Property operations assistants are responsible for interacting with tenants and ensuring that maintenance projects are completed.  Welcome guests to property.  Complete or oversee check-in and check-out of guests.  Explain amenities of accommodations, such as exercise areas, swimming pools and restaurants or Supermarkets.  Inform housekeeping leaders of special requirements of and requests for guests.  Promote discounts and packages with affiliated attractions, such as golf courses, restaurants, shows.  Plan, schedule and coordinate activities for guests.  Respond to guest’s requests for service and assistance as needed.  Assist staff with accommodating and respecting cultural sensibilities of guests.  Ask guests upon check-out for comments and suggestions regarding their stay, the property.  Attracts tenants by advertising, explaining advantages of location and services; showing units. (Departments included (Housekeeping & Maintenance)  Maintain up-to-date owners' files on each unit, recording, typing of clean and date, unit inventories, arrival inspection.  Organize work assignments for all cleaning attendants and quality assurance inspections on a daily basis. Performs checks to ensure quality standards are met.  Responsible for ensuring that housekeeping supplies are adequately stocked and available for cleaning purposes. Maintain and safeguard against misuse or theft. Instruct employees on the dangers of warnings associated with chemical use and instructions on proper use. Maintain inventory records for all supplies purchased.  Perform unit quality assurance inspections as required. Perform cleaning attendant duties as required.  Prepares incident reports following proper company procedures.  Inspecting vacant units and completing repairs, planning renovations, contracting with landscaping.  Maintains building systems by contracting for maintenance services; supervising repairs.

  • Accommodation Supervisor

    McGattigan's irish pub - Ajman, United Arab Emirates

    Human Resources
    August 2014 - August 2016 · 2 years and 1 month

     Allocating vacant accommodation.  Overseeing property exchanges.  Carrying out regular inspections to make sure all properties are in a good state of repair.  Assessing the needs of people applying for housing.  Dealing with issues such as anti-social behavior, squatters and broken tenancy agreements.  Referring tenants to appropriate sources of benefits and welfare advice.  Processing statistical information and preparing reports.  Supporting tenants’ groups, and attending their meetings as a council representative.  Maintains effective employee relations.  Checks and maintains equipment and machines used.  Prepares job orders and co-ordinate with Engineering for follow up.

  • Supervisor Housekeeping

    Movenpick hotel J.B.R - Ajman, United Arab Emirates

    Housekeeping
    November 2012 - August 2014 · 1 year and 10 months

     Be responsible for the cleanliness, maintenance, property and hygiene of guest rooms, corridors and service areas.  Be responsible for supervising the activities of Room attendant.  Check all check-out rooms and guest rooms.  Show fullest cooperation and respect within the team and other departments  Conducts daily briefing for Room Attendants.  Conducts daily inspection of employee grooming.  Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.  Conducts on the job training for all Room Attendants.  Maintains effective employee relations.  Checks and maintains equipment and machines used.  Prepares job orders and co-ordinate with Engineering for follow up.  Ensure special attention given to VIP rooms.  Attends daily briefing with EKH/AEH in Housekeeping.  Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately.  Proper handover and takeover of the incoming and outgoing shifts to be handled well.  Report all Lost & Found items to Housekeeping.  Prepare discrepancy report for the front office.  Conduct fumigation for the rooms and floors.  Follow up “Do not disturb” rooms.  Prepare inventory for room linen.  Notify Housekeeper any damage caused by guest.  Check and follow all maintenance report If the work is incomplete.  Waters and changes all flowers as per schedule requirement.  Ensures that all flower arrangements look pleasant before the delivery to the rooms.  While inspecting guest rooms and other area there should be eye for detail.  Daily physical inspection of occupied, vacant and checkout rooms to be done at 1300 hours.  Make sure maid trolleys are parked well in the guest corridors and while cleaning room the trolleys must be parked properly at the guest room entrance.

Languages

  • English
    Professional working
    60%

Skills

  • clear communication
  • costumer care
  • Data base maintenece
  • Time managment
  • Up-selling
Connections
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Laundry Assistant Manager at Auntre Laundry
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