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With over 13 years of experience within Hyatt Family as one of the top leading global hotels where I Started my career in F&B as a waiter and currently holding a position a Director of Events with my passion for the hospitality industry.
I have a complete understanding of the aspects related to Events – Sales as well as Food and Beverage operation and managing a multicultural team with various sizes in different segmentation.
Being driven by goals and usually my enthusiasm helps and motivate the team and inspire creative environment. I care for people and give them the freedom to be themselves in order for them to be their best.
My solid understanding of the Market and business demands contributed to the team achieving the Annual Budget as well as exceeding customer’s expectations with building strong relationship.
Trust well with the knowledge and skills I gain through the years which it helped to support the success of the department and the hotel.
Director of Events
Hyatt Regency Hotel Dubai - United Arab EmiratesOtherAugust 2015 - Now · 3 years and 5 months
o Managing Events Department consisting of Event Sales, Events Planning, Weddings & Off-Site Catering) with total of 14 team members o Managing Event Operation with total of 34 Team members o Managing event space of 4,000+ sq. meters and ensuring maximum meeting room occupancy is achieved through sales & meeting room allocation as per guest requirements o Developing Sales Strategies for each sub department to ensure maximum growth and revenue o Ensuring that monthly Banquet budget is achieved to ultimately achieve the annual Banquet Budget per year: 2016: Achieved 7% above budget 2017: Achieved 7.5% above budget o Ensuring personal & career growth for each individual o Coordinating an effective & efficient payroll management / resource allocation through establishing a flexible workforce throughout the division based on the principles of multi skills. o Reporting (which includes monthly revenue, day to day sales, meeting room occupancy and historical data) o Monitoring contracted revenues to ensure revenue is increased and maximum contribution to monthly target is achieved by respective team members o Continuous SWOT Analysis are done to identify potential new clients/business for the hotel to improve the business model & contribute to the budget/targets o Liaising with other operational departments to ensure the smooth transition in the day to day business and operation o Cross selling all the F&B outlets
High Technical School, Baakleen, Lebanon, Advanced certificate - Ghaith, IndiaMay 2001 - May 2003
High Technical School
ArabicNative or fluent100%
- Strong hospitality