Nelson Mandela

Nelson Mandela

Chef de rang at Burj Al Arab - Jumeirah
Lives in Dubai, United Arab Emirates
over 6 months ago

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  • Chef de rang

    Burj Al Arab - Jumeirah - Dubai, United Arab Emirates

    F&B service
    June 2018 - Now · 6 months

    Job Description; • Guiding, Counseling & coaching new colleagues to meet the leading quality assurance satisfaction. (LQA Standards). • In charge of taking food and drinks order and ensuring a smooth operation on the floor in the absence of the team leader. • Ensuring BAR Opening & Closing checklists are completed on a Daily basis. • Monitoring Guest Satisfaction & Responding to Feedback. • In charge of staff section allocation during operation hours. • To ensure a safe working environment for all colleagues within the outlet. • To understand all food and beverage items offered, including ingredients, methods of preparation and proper service. • To maintain a daily log for communication between colleagues. • To attend and participate in all required meetings. • To promote teamwork and adopt a harmonious working climate. • To promote good public relations and handle complaints or concerns of guests. • To handle inventories directly involved with the operation of the outlet. • Operation report on the daily basis • Calculating the costing and monitoring the daily consumption record of the alcoholic and non-alcoholic beverages. • Assisting the team leader and the outlet assistant manager and ensuring the Outlet and Bar meets the standard at all times

  • Chef de Rang

    Jumeirah Beach Hotel - Dubai, United Arab Emirates

    F&B service
    January 2014 - May 2018 · 4 years and 5 months


  • Diploma

    Technical University of Kenya - Nairobi, Kenya

    January 2010 - December 2013


  • English
    Professional working
  • Swahili
    Professional working


  • Effective Communication
  • F&B micros
  • Fine dining
  • Flexibility/Adaptability
  • Good problem solver
  • Good team player
  • Helpful and understanding
  • Result driven
  • Strong customer service
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