Neuza Teixeira

Hotel Assistant Manager at Vila Galé SA
Lives in Lisbon, Portugal
over 6 months ago

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Experience

  • Hotel Assistant Manager

    Vila Galé SA - Lisbon, Portugal

    Management
    May 2018 - Now · 8 months

    VILA GALÉ ÓPERA

  • Hotel Assistant Manager

    Just Stay Hotels - Porto, Portugal

    Management
    January 2017 - May 2018 · 1 year and 5 months

    05/2017 - 05/2018 - GRANDE HOTEL DE PARIS - Porto, Portugal 01/2017 - 05/2017 - STAY HOTEL TORRES VEDRAS CENTRO - Torres Vedras, Portugal

  • Assistant Hotel Manager

    Hotel Mar & Sol **** - Marinha Grande, Portugal

    Management
    September 2015 - January 2017 · 1 year and 5 months

  • Restaurant and Bar Assistant Manager

    Casino Polana - Maputo, Mozambique

    Management
    July 2014 - August 2015 · 1 year and 2 months

    • Managing the day to day operations of the Polana Casino Restaurant and Bar • Recruiting, training and managing the restaurant and bar teams ensuring that all standards are met and exceeded • Maintaining high standards of quality control, hygiene, and health and safety • Checking stock levels, ordering supplies, driving sales and controlling costs • Events Organization

  • Training Manager and Events Organiser

    2FLUTE - Maputo, Mozambique

    Management
    July 2014 - June 2015 · 12 months

    • Development of training manuals and training programs for catering and hospitality areas • Management and training of interns and temporary employees for hospitality and events areas • Events Organization

  • Events and Hospitality Assistant

    CH&Co; - London, United Kingdom

    F&B other
    March 2013 - June 2014 · 1 year and 5 months

    • Responsible for providing consistently high standards of visitor care at all times when welcoming visitors to the building (Investec, St.Pauls - London) • Assist in the preparation and delivery of food and beverage to the meeting rooms, taking action in the organization of the events and hospitality services across the site including set up, stewarding and break down, to serve fine dinning’s, buffets, breakfasts, mid-mornings, afternoon teas and coffee breaks. • To manage stocks, to respond to complaints, listen to feedback from the clients and to ensure that it is used positively to influence and develop the company and its activities.

  • Events and Banqueting Team Member

    The Savoy, A Fairmont Managed Hotel - London, United Kingdom

    F&B service
    September 2011 - August 2013 · 1 year and 12 months

    • Playing a pivotal role in the seamless operations of VIP events, organizing rooms and ballrooms prior to and post events • Demonstrating exceptional knowledge of events management, accurately anticipating requirements of guests to ensure that these requirements could be adequately addressed • Delivering first class standards of service to attendees of high profile events, serving food and beverages to guests, assisting in the cloakroom and directing guests upon arrival

  • Events and Hospitality Team Leader

    Off To Work - London, United Kingdom

    F&B service
    September 2011 - April 2013 · 1 year and 8 months

    • Serving food and beverages to a wide range of clients visiting the premises, ensuring optimum standards of service were consistently delivered, leading a team of 20 members • Responsible for the maintenance of cleanliness and hygiene throughout the establishment • Accountable for the strict adherence to company policy ensuring full compliance with health, safety and hygiene standards at all times • Working in close collaboration with some high profile hospitality companies including: Chester Boyd, Delaware North Companies and Sodexo.

  • F&B Assistant

    Promoel - Marinha Grande, Portugal

    F&B service
    June 2010 - August 2011 · 1 year and 3 months

    • Personally responsible for the preparation of meals and beverages • Accurately dealing with all cash received in the snack bar on a daily basis, following relevant procedures. Working in close conjunction with suppliers to place orders and replenish stocks for the snack bar • Overseeing the cleanliness, hygiene and safety standards, ensuring full compliance and adherence to policies

  • Hotel SPA Receptionist (Internship)

    Hotel Cristal Vieira Praia - Marinha Grande, Portugal

    Front Office reception
    June 2009 - September 2009 · 4 months

    • Contributing to the day to day operations of the reception area for the Spa, welcoming guests and providing comprehensive information about services offered • Delivering first class standards of service with full accountability for taking bookings for treatments and massages • Facilitating the work of the masseurs through the provision of all required materials to enable the effective completion of their treatments

Education

  • Tourism Degree

    Escola Superior de Turismo e Tecnologia do Mar - IPL - Leiria District, Portugal

    August 2008 - July 2011

Languages

  • Portuguese
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Native or fluent
    100%
  • French
    Limited working
    40%

Skills

  • Cost control
  • Events Management
  • Events Planning
  • F&B Managment
  • Food cost management
  • Hospitality Management
  • Hotel Management
Connections
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