Ngoc Quynh Nhu Pham

Ngoc Quynh Nhu Pham

Human Resources Trainee at Hôtel Metropole Geneva
Lives in Geneva, Switzerland

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About me

Coming from an Asian background and currently studying in Geneva, I am experiencing different cultures to have an inspiring, updated vision about hospitality and tourism. Open-minded, original and philosophical, I am seeking challenges in Administration, Room Division starting from November 2019

Experience

2 years and 7 months

  • Human Resources Trainee

    Hôtel Metropole Geneva - Geneva, Switzerland

    Human Resources
    April 2019 - Now · 9 months

    Assistant of HR Director: manage a team of 130 employees. - Participate in recruitments: vacancies announcement, candidates first selection - contact. - Interviews, references request - Responsible for internship programs, recruitment, represent the hotel with hospitality academies. - Fill in administrative papers (working authorisation, AVS, insurance claims). Receive, welcome and monitor new employees. - Overview and improve working conditions and environment, social activities. - Organise monthly visits for colleagues in two establishments of the hotel.

  • Account Payable Trainee

    Starling Hotel & Conference Center Genève - Geneva, Switzerland

    Finance/Accounting
    April 2018 - September 2018 · 6 months

    Responsible for Payable Accounting for Starling Hotel Geneva, Starling Hotel Lausanne, and Starling Residence Geneva. - Process and control payments for exploitation charges. - Determine individual rooms commissions through HRS, Expedia - Enregister invoices, VAT, provisions - Control F&B inventory monthly - Process monthly closure - Cross training as Income auditor, Night auditor, Cost controller, and Receivable accounter.

  • Housekeeping Trainee

    Crowne Plaza Geneva - Geneva, Switzerland

    Housekeeping
    April 2017 - September 2017 · 6 months

    - Housekeeping supervisor. - Closing, opening shift of Housekeeping. - Managing minibars, laundry room. - Working on layovers, VIPs, clients anniversary. - Learning about laundry orders, Amicolab, IHG IClean.

  • Food and Beverage Trainee

    Restaurant Chinatown - Lausanne, Switzerland

    F&B service
    February 2016 - July 2016 · 6 months

    - Station leader: taking orders, serving plates. - Preparation, setting tables, cleaning. - Responsable of the bar: preparing drinks, desserts.

  • Student Trainee

    Swiss Hotel Management School - Montreux, Switzerland

    F&B service
    October 2015 - January 2016 · 4 months

    - Prepare and serve dessert at the cafeteria. - Prepare the hot station for breakfasts and dessert & cutlery station for lunches. - Ensure the station is well prepared at all time. - Mise en place and serve the guest at the fine dining restaurant. - Supervisor of the class at the fine dining restaurant. - Prepare and serve beverages at Buffet the la gare Caux in week - end operation. - Prepare and serve alcoholic beverages at the school bar.

  • Student Trainee

    Swiss Hotel Management School - Montreux, Switzerland

    F&B kitchen
    October 2015 - January 2016 · 4 months

    - Prepare the ingredients and cook for the cafeteria. - Prepare the ingredients and cook for the fine dining restaurant.

Education

Currently studying

  • Ecole Supérieure

    Ecole Hôtelière de Genève - Geneva, Switzerland

    October 2016 - Now

  • SHMS Swiss Hotel Management School - Switzerland

    September 2015 - January 2016

    First year student completed the semester academic and finished an internship in Food&Beverage; department.

  • High School Diploma

    Le Hong Phong High School for the Gifted - Ho Chi Minh City, Vietnam

    July 2012 - May 2015

Languages

5 languages

  • French

    Native or fluent

  • Vietnamese

    Native or fluent

  • English

    Native or fluent

  • German

    Limited working

  • Korean

    Notions

Personal information

Nationalities

  • Vietnamese

Date of birth

May 23rd 1997

Skills

8 skills

  • Budgeting
  • Fidelio PMS
  • Microsoft office skills
  • Mirus
  • Opera PMS
  • Stress resistant
  • Team work
  • Time management
Connections
Barisa Trottet
Gouvernante chez Privée
Margaux TEROL DESOCHES
Student from Ecole Hôtelière de Genève
Mihai Lițoiu
Sales Account Executive at JW Marriott Bucharest Grand Hotel
View 32 connections
Following
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