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I am a Cameroonian by nationality, versatile, Dynamic and experience professional offering 5+ years of broad experience, skills and peculiarity for a solid career foundation in a progressive enterprise; acquired practical work experience in handling, Food and Beverage, waitress, hostess and Customer Service related functions Possess a strong enthusiasm, tenacity and initiative in achieving performance goals, for continuous learning with excellent communication, analytical, coordination, organization, problem-solving and interpersonal skills. Seek a solid career foundation and good outcome within growing organization that provides an opportunity for career growth and professional experience.
Darjeeling cafe, Dubai - Dubai, United Arab EmiratesF&B serviceAugust 2017 - October 2018 · 1 year and 3 months
Great guests and make them feel comfortable. Learn menu items and be able to describe them appropriately to guests. Take beverage and food orders. Deliver beverages and food in a timely manner. Check-in with guests to ensure that everything is going well. Clear dirty dishes from table. Refill beverages throughout the meal. Deliver guest’s bill and thank them for dining at the restaurant. Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies Help dining room staff by setting and clearing tables; replenishing water; serving beverages Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for To Go orders
chariot hotel - Buea, CameroonF&B serviceDecember 2015 - June 2017 · 1 year and 7 months
Ensure that everything guests will be needing is in order and clean Estimate wait times for guests Monitor guest waiting list Provide a menu for customers and explain the specials Regularly check the reservation book for next meal reservations Answer customer’s question accurately Make contact with guests as they leave, open the door, and help them to their cars and bid them goodbye Ensure effective and fast delivery service by the servers Inspect dining facilities and ensure proper maintenance Assign tasks to the serving personnel for smooth running of the business Ensure that guests are being attended to Welcome and greet guests as they arrive Escort guests to their seats Schedule reservations in advance for guest Ensure that guests receive quality service Ensure that all guests requirement are timely met Introduce guests to their servers Monitor the activities of the servers
Bachelors in Political Science and Public Administration
University of Buea - Buea, CameroonOctober 2010 - October 2013
Advanced level certificate
comprehensive high school, mankonSeptember 2008 - June 2010
EnglishNative or fluent100%
- hardworking and result oriented
- pleasant manner
- public and interpersonal relations.
- Self Motivated