NGUYEN Ngoc Hien

Guest services (Part timer) at Azoo Restaurant
Lives in Europe
over 6 months ago

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Experience

  • Guest Service - Andaz Tavern (Part timer)

    Andaz Tokyo Toranomon Hills - Europe

    Other
    August 2014 - Now

    With my curousity about hospitality industry, especially guest service, I found a short-term working experience at Andaz Tavern - a high scale dining restaurant. • Worked consistently with Reception team, Kitchen Team for update information about Menu (food, beverage, VIP discount, special course, etc) • Had responsibility to take care of specific section for cosistent guest service (order taking, serving, bill check) • Had experience in basic food and beverage knowledge and skills ( table setting, wine pairing, wine opening...), and MICROS system for order taking

  • Core Member of Common Viet Circle

    Ritsumeikan Asia Pacific University - Europe

    Other
    April 2013 - Now

  • English Class Teaching Assistant

    Ritsumeikan Asia Pacific University - Europe

    Other
    April 2013 - Now

    • Work with Teachers for preparing the reading materials, class actvities for students before and after class • Discuss and advice for students' questions • Evaluated student performances for the improvement

  • Guest services (Part timer)

    Azoo Restaurant - Europe

    Other
    March 2012 - Now

    Hall staff • Welcomed, ordered, and served customers as a waitress both daily menu service and wedding ceremony • Experienced in a role of cashier Kitchen Assistant • Assisted main chief preparing food and washing dishes

  • Vietnamese Traditional dance performance Director

    Ritsumeikan Asia Pacific University - Europe

    Other
    October 2012 - July 2013

    • Recruited and organized practice schedule for potential participants • Contacted to Designer for performanc clothes • Created music, dancing movement, stage-direction, and Lighting effect in the cooperation with Media, Sound and Lighting Team • Worked with other Performance Directors and Grand Show Directors

Education

  • Bachelor

    Ritsumeikan Asia Pacific University - Beppu, Japan

    September 2011 - September 2015

Languages

  • Vietnamese
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Japanese
    Full professional
    80%

Other

  • Other skills

    Other skills

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