Oanh Nguyen

Oanh Nguyen

Social Media Executive at Ambient Digital Group
Lives in Barcelona, Spain

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About me

I am an energetic, flexible, hardworking bilingual that have passion for customer service.

Problems solving is my strong point as well as team management.

Experience

3 years and 6 months

  • Social Media Executive

    Ambient Digital Group - Ho Chi Minh City, Vietnam

    Media & Design
    March 2018 - September 2018 · 8 months

    Maintain close and positive relationships as well as identify clients’ needs, work directly with multiple in-house teams in order to reach clients goals. Manage multiple tasks from multiple accounts such as Panasonic Vietnam, SIG Combibloc, Ninja Van Singapore, innisfree, HDBank,... Ensure reaching KPIs by Reporting on weekly, monthly, campaign results and work with influencers, KOLs,… Managing online communities, including posting, monitoring and response to audiences. Creating and managing social media based advertising campaigns as well as brainstorming, strategy development and pitching.

  • Social Media Intern

    Ambient Digital Group - Ho Chi Minh City, Vietnam

    Media & Design
    November 2017 - March 2018 · 5 months

    Creating detail content and content plan throughout social medial channels for brands. Work directly with designer team in order to produce visuals as demands from clients.

  • Guest Relations Officer

    Pullman Saigon Centre - Ho Chi Minh City, Vietnam

    Guest Relations
    November 2016 - August 2017 · 10 months

    Exclusively greeting VIP guests, solving their problems or complaints along with organizing tours, trips for them. Handled the daily VIP guest’s reports, and supported the reception team when needed.

  • Guest Service Agent

    Merperle Hon Tam Resort - Nha Trang, Vietnam

    Guest Relations
    January 2016 - November 2016 · 11 months

    I was working in a busy resort with a lot of people from many countries, including British, Russian, Chinese people and more. At this job I checked people in and out, took calls, sold tours, made bookings, and solved customer complaints, communicated with staff and so on.

  • Waitress

    DMZ Bar & Restaurant - Huế, Vietnam

    F&B service
    February 2015 - December 2015 · 11 months

    In this role I was a waitress providing an excellent service to foreign tourists in this western owned restaurant & bar.

Education

  • Marketing And Advertising

    Fpt University - Ho Chi Minh City, Vietnam

    August 2016 - September 2018

Languages

3 languages

  • Vietnamese

    Native or fluent

  • English

    Native or fluent

  • Spanish

    Notions

Personal information

Nationalities

  • Vietnamese

Skills

10 skills

  • Adobe Photoshop
  • E-marketing
  • Good communication
  • Great customer service
  • Keen learner
  • Sale
  • SEM/SEO
  • Solving problems
  • Thinking logically
  • Wordpress
Connections
Krisztian Koncz
Hotel Receptionist at Hotel Zenit Budapest Palace
Thulana Fernando
E-Commerce Manager at Minor Hotel Group
Following
Booking.com
Booking.com
Amsterdam, Netherlands
Grupo Pulitzer Hoteles Hosco
Hosco
Geneva, Switzerland
Other members
Pete Nguyen
Rotterdam, Netherlands
Pedro Espinosa Garcia
Barcelona, Spain
Anna Raykhlina
Barcelona, Spain
Laura Ferrer
Barcelona, Spain
PASQUALE PERLA
Barcelona, Spain
View more
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