Join Hosco and view Oanh's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
About me
I am an energetic, flexible, hardworking bilingual that have passion for customer service.
Problems solving is my strong point as well as team management.
Experience
3 years and 6 months
-
Social Media Executive
Ambient Digital Group - Ho Chi Minh City, Vietnam
Media & DesignMarch 2018 - September 2018 · 8 monthsMaintain close and positive relationships as well as identify clients’ needs, work directly with multiple in-house teams in order to reach clients goals. Manage multiple tasks from multiple accounts such as Panasonic Vietnam, SIG Combibloc, Ninja Van Singapore, innisfree, HDBank,... Ensure reaching KPIs by Reporting on weekly, monthly, campaign results and work with influencers, KOLs,… Managing online communities, including posting, monitoring and response to audiences. Creating and managing social media based advertising campaigns as well as brainstorming, strategy development and pitching.
-
Social Media Intern
Ambient Digital Group - Ho Chi Minh City, Vietnam
Media & DesignNovember 2017 - March 2018 · 5 monthsCreating detail content and content plan throughout social medial channels for brands. Work directly with designer team in order to produce visuals as demands from clients.
-
Guest Relations Officer
Pullman Saigon Centre - Ho Chi Minh City, Vietnam
Guest RelationsNovember 2016 - August 2017 · 10 monthsExclusively greeting VIP guests, solving their problems or complaints along with organizing tours, trips for them. Handled the daily VIP guest’s reports, and supported the reception team when needed.
-
Guest Service Agent
Merperle Hon Tam Resort - Nha Trang, Vietnam
Guest RelationsJanuary 2016 - November 2016 · 11 monthsI was working in a busy resort with a lot of people from many countries, including British, Russian, Chinese people and more. At this job I checked people in and out, took calls, sold tours, made bookings, and solved customer complaints, communicated with staff and so on.
-
Waitress
DMZ Bar & Restaurant - Huế, Vietnam
F&B serviceFebruary 2015 - December 2015 · 11 monthsIn this role I was a waitress providing an excellent service to foreign tourists in this western owned restaurant & bar.
Education
-
Marketing And Advertising
Fpt University - Ho Chi Minh City, Vietnam
August 2016 - September 2018
Languages
3 languages
-
Vietnamese
Native or fluent
-
English
Native or fluent
-
Spanish
Notions
Personal information
Nationalities
-
Vietnamese
Skills
10 skills
- Adobe Photoshop
- E-marketing
- Good communication
- Great customer service
- Keen learner
- Sale
- SEM/SEO
- Solving problems
- Thinking logically
- Wordpress
We didn’t find any new information on your CV to add to your profile. We advise you to manually add new information or try a different CV.
We’ve added the following information to your profile:
- Current location
- Profile summary
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Language
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Languages
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Education
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educations
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experience
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiences
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationality
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalities
- Date of birth
- Driving License
- Phone Number
Take a moment to look at your supercharged profile!
We couldn’t update your profile using your CV.
We couldn’t update your profile. However, your CV has been saved.
There was an error uploading your CV.
Still want to supercharge your profile? We advise you to upload a .doc file or a different CV.