Nhi Luu

Nhi Luu

Restaurant Supervisor at Autogrill Company
Lives in Ho Chi Minh City, Vietnam
over 6 months ago

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I am seeking an opportunity as a Hospitality Staff to show my abilities for achieving absolute satisfaction from guest and contributing to the growth of the company. I have relevant experiences in the Hospitality, Food and Beverage Industry, as well as customer related service, from my past roles streaming service procedure.


  • Restaurant Supervisor

    Autogrill Company - Ho Chi Minh City, Vietnam

    F&B service
    October 2018 - Now · 3 months

    • Plans and directs communications programs that effectively describe and promote the organization and its products. • Collaborate with marketing professionals to produce copy for advertisements or articles • Work in of Office; use photo and video-editing software to create new Banners, Landing pages and Web Content • Create brand strategies such as positioning, scheduling, and deciding on the selling platform. • Assist in the development of a branded marketing plan; analyse the market and the competition to support the Brand Manager

  • Catering Assistant

    HeskethJames Hospitality - Manchester, United Kingdom

    F&B service
    January 2018 - July 2018 · 7 months

    • Provide a great services and high quality meals in Hotel party seasons, Specific events, Stadiums and Sport venues. • Member of F&B team at Emirate Old Trafford Cricket Ground (5* restaurant) • Waitress at Manchester City Academy (5* restaurant) • Joined the Bar shift at the Hotel Party in Manchester Central

  • F&B Attendant Intern

    New World Saigon Hotel - Ho Chi Minh City, Vietnam

    F&B service
    December 2016 - May 2017 · 6 months

    • Make reservations, greet customers • Handle customer complaints and special requirements. • Hand out menus and explain menu items and specials • Take customer orders, deliver to food servers and clean tables • Verify customer satisfaction with service and selected food items

  • Barista and Store Supervisor

    Cafe Bene - Ho Chi Minh City, Vietnam

    F&B service
    November 2015 - July 2016 · 9 months

    • Play role model and coach the delivery of high-quality service at Supervisor position. • Handcraft a perfectly made beverage as a Barista.



  • Vietnamese
    Native or fluent
  • English
    Full professional
  • German
    Professional working
  • Korean
    Limited working


  • Ability to work by myself by active learning.
  • Able to work harmoniously with other members
  • Attention to detail
  • Good computer literacy.
  • Innovation thinking
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