Nhi Luu

Nhi Luu

Restaurant Supervisor at Autogrill Group’s HMSHost International Airport
Lives in Ho Chi Minh City, Vietnam

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About me

I am seeking an opportunity as a Hospitality Staff to show my abilities for achieving absolute satisfaction from guest and contributing to the growth of the company. I have relevant experiences in the Hospitality, Food and Beverage Industry, as well as customer related service, from my past roles streaming service procedure.

Experience

3 years and 1 month

  • Restaurant Supervisor

    Autogrill Group’s HMSHost International Airport - Ho Chi Minh City, Vietnam

    F&B service
    October 2018 - Now · 1 year and 3 months

    - Manage crew members efficiently and assign crew members to run the shift effectively that increase the income over $8000 per day. - Perform restaurant check according to airport standard procedure of operation. - Welcome and acknowledge guests according to company standards and handle customer’s problems.

  • Catering Assistant

    HeskethJames Hospitality - Manchester, United Kingdom

    F&B service
    January 2018 - July 2018 · 7 months

    • Provide a great services and high quality meals in Hotel party seasons, Specific events, Stadiums and Sport venues. • Member of F&B team at Emirate Old Trafford Cricket Ground (5* restaurant) • Waitress at Manchester City Academy (5* restaurant) • Joined the Bar shift at the Hotel Party in Manchester Central

  • F&B Attendant Intern

    Lotte Legend Hotel Saigon - Ho Chi Minh City, Vietnam

    F&B service
    December 2016 - May 2017 · 6 months

    • Make reservations, greet customers • Handle customer complaints and special requirements. • Hand out menus and explain menu items and specials • Take customer orders, deliver to food servers and clean tables • Verify customer satisfaction with service and selected food items

  • Store Supervisor

    Cafe Bene - Ho Chi Minh City, Vietnam

    F&B service
    November 2015 - July 2016 · 9 months

    - Manage and divide jobs for 12 employees per shift as well as maintain the income of 20 million VNĐ per day for the store at Supervisor position.

Education

Languages

3 languages

  • Vietnamese

    Native or fluent

  • English

    Full professional

  • Korean

    Limited working

Personal information

Nationalities

  • Vietnamese

Date of birth

June 22nd 1994

Driving License

Yes

Skills

5 skills

  • Ability to work by myself by active learning.
  • Able to work harmoniously with other members
  • Attention to detail
  • Good computer literacy.
  • Innovation thinking
Connections
Andrei Cazacu
Digital Marketing and Social Media Coordinator at International Trainee Network - ITN
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