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Cross Training Intern
InterContinental Danang Sun Peninsula Resort - Da Nang, VietnamF&B serviceApril 2018 - September 2018 · 6 months
Order Taker: - Take orders and provide recommendation and suggest to guest upon request - Upsell food & beverage product or dinner in other restaurants in hotel - Correct posting on Micros POS - Check guest’s satisfaction, ask for clearance and make report - Check email, receive booking for private dinner Waitress: - Follow SOP service frequency of a fine dining restaurant - Take order, highlight special request - Present and explain about the dish - Anticipate guest’ s need
Les Roches International School of Hotel Management [ EURHODIP - International Association supporting Hospitality and Tourism Education and Training ] - Sierre, SwitzerlandOctober 2017 - Now
Les Roches Global Hospitality Education – Ranked among the world’s top 3 institutions for employer reputation in hospitality and leisure management and among the top 3 Swiss institutions in hospitality and leisure management.
EnglishNative or fluent100%