Nicole Van der Meer

Nicole Van der Meer

Front Office Manager at Staybridge Suites
Lives in Dubai, United Arab Emirates

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About me

Be Creative
Be Colorful
Stand out being uniquely you!

Experience

10 years and 11 months

  • Front Office Manager

    Staybridge Suites - Dubai, United Arab Emirates

    Reception
    March 2019 - Now · 5 years and 2 months

    Rooms Division in charge for the first franchise (rebranding AlSalam Grand Hotel Apartments) of IHG Group to be opened by the end of this year in the Middle East under the established International Brand: Staybridge Suites by Intercontinental Hotel Group.

  • Complex Assistant Front Office Manager

    Aloft & Element Me’aisam Dubai - Dubai, United Arab Emirates

    Reception
    September 2017 - February 2019 · 1 year and 6 months

    Pre-opening Team Complex Department Head for the Front Office & Reservations Department. PMS Opera Integration & Loyalty Champion for both properties.

  • Guest Services Manager

    Millennium Plaza Hotel Doha - Doha, Qatar

    Guest Relations
    October 2016 - August 2017 · 11 months

    First to join the pre-opening team of Millennium Plaza Doha, in charge of the Guest Services Department and during the absence of the Front Office in charge, I set up the department for the opening and continuing during the opening phase.

  • Guest Services Manager

    Sheraton Grand Doha Resort & Convention Hotel - Doha, Qatar

    Guest Relations
    September 2014 - December 2015 · 1 year and 4 months

    After the successful implementation of a fully serviced concierge department at the Westin Dubai Mina Seyahi Beach Resort & Marina, I have been asked and the privilege given to be transferred as the Guest Relations Manager for the re-opening team of Sheraton Grand Doha Resort & Convention Hotel in charge of the Concierge and Guest Relations Department: creating all the basic needs for a full operating Guest Services department. Short after the successful re-opening phase of this iconic property in the Middle East, I have been promoted to the position of Guest Services Manager. As the Guest Services Manager I had the full responsibility as the department head for the entire Guest Services department, leading 60 associates; Valet Parking, Bell desk, Concierge, Guest Relations and the Club Lounge.

  • Concierge teamleader

    The Westin Dubai Mina Seyahi Beach Resort & Marina - Dubai, United Arab Emirates

    Concierge
    August 2013 - August 2014 · 1 year and 1 month

    I joined this position as the first (female) concierge Team Leader with the focus to reorganize and to structure the Concierge department, with a proper arrival and departure experience, but most importantly to recruit and train concierge agents with the extensive knowledge required about the UAE, the Arabic culture and its local attractions/things to do.

  • Management Trainee

    JW Marriott Marquis Hotel Dubai - Dubai, United Arab Emirates

    Logistics
    February 2013 - July 2013 · 6 months

    Management Training with special assigned projects for implementation during the pre-opening phase of the hotel. Implemented an introduction program to prepare new joiners with the operations of the Rooms department of the tallest hotel of the world containing 1600 rooms in one of the region's most desirable destinations in the Middle East.

  • Rooms Division Internship

    Park Royal Hotel Kuala Lumpur - Kuala Lumpur, Malaysia

    Room Division Management
    February 2011 - July 2011 · 6 months

    I have fulfilled the role of Assistant Guest Relations Manager during this internship and I have been exposed to several sub-departments to get an overall idea of the operations within the Rooms Division.

Education

Languages

5 languages

  • English

    Native or fluent

  • Dutch

    Native or fluent

  • German

    Professional working

  • Arabic

    Notions

  • Spanish

    Notions

Personal information

Nationalities

  • Dutch

Skills

7 skills

  • Charismatic Leadership
  • Cultural awareness
  • Flexibility
  • Hardworking
  • Hospitality sense
  • Social skills
  • Team coach
Connections
Tarek Zien
Assistant Revenue & Reservation Manager (Pre-Opening) at La Vie Gardens Hotel Apartment
AMIT BHONDAVE
Assistant Restaurant & Bar Manager at Aloft & Element Me’aisam Dubai
Mansoor Abid
Guest Services Executive at Jumeirah Al Qasr
Following
Banyan Tree Dubai
Banyan Tree Dubai
Dubai, United Arab Emirates
Andaz Dubai The Palm
Andaz Dubai The Palm
Dubai, United Arab Emirates
Novotel World Trade Centre
Novotel World Trade Centre
Dubai, United Arab Emirates
Other members
Gicel Pangilinan
Dubai, United Arab Emirates
Kamola Kayumbaeva
Dubai, United Arab Emirates
Brownia Ahmed
Dubai, United Arab Emirates
Guerin Celindro
Dubai, United Arab Emirates
Alex Volobuiev
Dubai, United Arab Emirates
View more
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