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I am a recently graduate of BA International Hotel Business Management from American Hotel Academy (subsidiary of Manchester Metropolitan University) currently undertaking a Food and Beverage Management traineeship at Kempinski Hotel San Lawrenz in Gozo, Malta. Constantly interested in developing my career and my skills in the hospitality industry. Passionate and positive individual striving to make a lasting impact and contribution. Hard-worker, with a flexible and “can do” attitude. Great abilities of working under pressure, deal with complaints and demands, as well as working in a cultural diversity team.
Currently training my leadership, delegating, training and important decision-making skills.
F&B Management Trainee
Kempinski Hotels San Lawrenz - San Lawrenz, MaltaF&B serviceMay 2018 - Now · 7 months
Supervisory position in the breakfast outlet Work independently as a shift leader while coordinating the shift and guiding the staff Supervise workflow during service while at the same time providing hands-on support Assist the team to deliver an effective and professional service and operation during peak hours Supervise and monitor closely the cashiering during the service Monitor guest satisfaction and respond to feedback Conduct training, guidance, coaching and empowerment of colleagues Ensure the SOP's are upheld at all times through constant observation and coaching Ensure all opening and closing procedures are executed as required and in a timely manner Fill out store requisition checklist Prepare and deliver amenities Supervise and monitor the completion of daily cleaning tasks Work in different areas of the Food and Beverage operation as required by the business levels and as assigned
Commis de Rang (m/w)
evenTZ Hospitality GmbH - Bregenz, AustriaF&B serviceMay 2017 - August 2017 · 4 months
Assist Chefs de Rang and guests to ensure excellent guest satisfaction Prepare tables and mise-en-place for service and for different kind of events Serve food and beverages Receive further orders from guests and inform the responsible Chef de Rang Bus soiled dishes, glasses, silverware, and linens from tables Prepare usual drinks such as coffee, tea, beer, wine, and soft drinks Prepare and plate desserts (fruit and chocolate cakes, ice cream, ice coffee or chocolate)
Event Management Trainee
Kongresskultur Bregenz GmbH - Bregenz, AustriaEventsMay 2016 - May 2017 · 1 year and 1 month
Receive event requests and check availability; personalise offers (PDF and Mesonic), depending on requirements and demands; book without commitment the required rooms and send the offer to the client Exhibitor management for conferences with exhibitions Personalize and edit the mobile application for a congress Participate with the project managers at meetings held before and after the events and helping and supporting them at all duties for organizing a successful event Certify events as “Green Meeting” Edit drawings regarding the event’s requirements (seating, stages, booths) Cross-training in the technical departments (event engineering, sound engineering, multimedia engineering, light engineering), sales & marketing and accounting
FRONT DESK AGENT
SCAPINO JUNIOR - Constanța, RomaniaFront Office receptionApril 2015 - September 2015 · 6 months
Cross Training Intern
KRONWELL BRASOV HOTEL - Brașov, RomaniaOtherNovember 2014 - December 2014 · 2 months
Assistant cook trainee, front desk agent trainee, banquets and conferences waitress trainee
FRONT DESK AGENT
HOTEL ORFEU - Constanța, RomaniaFront Office receptionJuly 2014 - September 2014 · 3 months
American Hotel Academy Romania - Brașov, RomaniaOctober 2014 - April 2018
RomanianNative or fluent100%
AromanianNative or fluent100%
EnglishNative or fluent100%
GermanNative or fluent100%
- Events Organisation
- Hospitality Industry
- Organizational skills