Nikola Andonov

Nikola Andonov

Pre-Openig Spa Manager at Lazure hotel&marina
Lives in Herceg Novi, Montenegro

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About me

Hello,

My name is Nikola Andonov form Serbia. Last 10 years I worked Worldwide in Spa Industry. I worked for USA Spa Centre, UK, Italian, Serbian and Kuwait.

I finished Steiner Spa Academy, which is a part of the Steiner Trans - Ocean LTD, one of the leading company in the Spa Industry. I also have finished Harvard LeaderShip Academy ( 41 Spa Manager training )

If you are interested for person who has more than 10 years spa experience and worked in all positions (masseuse, fitness, ass. Spa Manager, Spa Manager) I am the right person for you. I'm looking forward to your email.

Regards,
Nikola Andonov

Experience

13 years and 3 months

  • Pre-Openig Spa Manager

    Lazure hotel&marina - Herceg Novi, Montenegro

    Spa & Wellness
    January 2019 - Now · 1 year and 1 month

    - Organized and managed work of 4 therapist, fitness and Yoga instructor - Making a Spa Menu - Assisting in hiring, training, developing and evaluating team members - Budget control by managing inventory of supplies and equipment - Spa promotion

  • Pre-Opening Spa Manager

    Grand Hotel Tornik - Zlatibor, Serbia

    Spa & Wellness
    May 2018 - January 2019 · 9 months

    - Organized and managed work of 10 therapist - Responsible for the quality control of the Swimming pool's, Sauna, Jacuzzi, Turkish bathHamam.. - Created staff training emphasizing 5 star customer experience - Budget control by managing inventory of supplies and equipment - Develop new marketing promotions in order to exceed sales goals - Motivate employees to ensure that targets are achieved through exceptional service experience - Assisting in hiring, training, developing and evaluating team members - Resolving guest complaints and service discrepancies

  • Operation Health Club Supervisor

    Holiday Inn - Kuwait City, Kuwait

    Spa & Wellness
    August 2017 - May 2018 · 10 months

    - Organize and supervise schedule of 28 employees - Implement staff training with creative techniques with an impact on sales revenue - Create daily/monthly sales revenue reports to ensure consistent growth - Preform quality control checks to ensure that provided service is in line with Hotel Standards - Quarterly assessment and evaluation of spa employees’ performance - Budget control by managing inventory of supplies and equipment - Develop new marketing promotions in order to exceed sales goals - Motivate employees to ensure that targets are achieved through exceptional service experience - Assisting in hiring, training, developing and evaluating team members - Create and maintain an enjoyable environment for all guests by delivering a memorable luxury experience. - Resolving guest complaints and service discrepancies

  • Spa Manager

    Wellness Center Selters - Belgrade, Serbia

    Spa & Wellness
    January 2017 - July 2017 · 7 months

    - Organized and managed work of 25 therapist - Increased sales revenue by 20% creating new personalized fitness programs - Improve P&L by increasing the ratio of Hotel guests using spa services by 25% - Improved sales percentages and goals by implementing sales forecast reports - Created staff training emphasizing 5 star customer experience - Created unique affordable luxury service with amenities to meet the demands or memorable experience - Decreased budget by 10% by implementing supplies control tools - Created new budget proposal allowing cuts and stabilization of spending by creating new policies - Created marketing promotions increasing the sales of SPA products driving revenue increase by 25% - Created referral program with incentives increasing the member base by 35% - Resolved any non-routine guest experience issues to ensure WOW

  • Assistant Spa Manager and Fitnesss Instructor

    MSC Cruisers - MSC Aurea Spa ( 5 Stars ) - Genoa, Italy

    Spa & Wellness
    January 2016 - November 2016 · 11 months

    - Organize and conduct sessions within Fitness Business School - Provided Fitness Services and conducted fitness classes - Facilitated seminars for guests in the field of healthy living - Promoted and sold Spa Products - Conducted promotions of Fitness products and massage - Created schedule for Fitness Instructors - Created SPA Promotions - Assisted administrative work and Spa frontdesk - Responsible for the quality control of the Thermal Area ( Sauna, Jacuzzi, Turkish bath-Hamam.. )

  • Fitness Instructor and Massage Therapist

    Wind Star Cruisers - Wind Spa ( 5 Stars ) - Miami, FL, United States

    Spa & Wellness
    February 2014 - February 2015 · 1 year and 1 month

    - Provided Fitness Seminars - Created programs and conducted Fitness Classes - Provided Massage Services ( different types of massages and body treatments ) - Facilitated nutrition and weight loss seminars - Conducted public Spa Promotions - Facilitated sales training of staff

  • Fitness Instructor and Massage Therapist

    Steiner, London (United Kingdom) - London, United Kingdom

    Spa & Wellness
    November 2013 - February 2014 · 4 months

    - Providing Fitness services, ▪ Introduction to Pilates and Yoga ▪ Tour De Cycle ▪ Body Sculpt Bootcamp ▪ Fitness Business School - Providing Massage services ▪ Elemis Massage ▪ Aromaspa ▪ Aromastones therapy ▪ Bamboo Massage

  • Assistant Spa Manager

    Wellnes Centrer Selters - B G Nagar, India

    Spa & Wellness
    January 2006 - November 2013 · 7 years and 11 months

    - Organized the work of 80 therapists. - as Assistant Spa Manager I facilitated sales and service training for therapists - Public Speaking and Spa Promotion - Making Promotion for Massages and Fitness on a weekly basis - Resolving Guests Complaints and Bad Guest Comments - Motivation therapist to Achieve Targets - Budget Control

Education

  • Spa Academy - London - London, United Kingdom

    November 2013 - February 2014

    - Training in Spa Marketing - Sales Training , products and services - Public speaking and Spa Promotion Training - Motivation Training employees - Team building training

  • Medical School - Belgrade, Serbia

    September 1991 - June 1995

Languages

5 languages

  • English

    Native or fluent

  • Croatian

    Native or fluent

  • Serbian

    Native or fluent

  • Russian

    Notions

  • Italian

    Notions

Personal information

Nationalities

  • Serbian

Date of birth

June 11th 1976

Skills

15 skills

  • Aromatherapy Massage
  • Event Management
  • Fitness Instructor
  • Fitness Management
  • Hospitality
  • Massage Therapy
  • Public Relations
  • Public Speaking skills
  • Sale
  • Spa Revenue
  • SPA Therapy
  • Team management skills
  • Teamwork
  • Trainer Skills
  • Training Staff
Connections
Paolo De Luca
Food Engineer, F&B Manager, F&B Consultant at De Luca Food Solutions
Rajmilan Poudel
Co-Founder at Hospitality Bridge
Sameeur Rahman
Reservation, & Customer Service Executive at Wahaj Boulevard Hotel
View 39 connections
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