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About me
Experienced Food and Beverage service professional with a demonstrated history of working in the hospitality industry. Flexibility, enthusiasm and positive attitude are some of my core competencies. Skilled in Catering, Restaurant Management, Food & Beverage, Wines Knowledge, MICROS, and Banquet Operations. Known as an innovative thinker and very much appreciated for my leadership skills to guide my team. I am looking to use those skills to a great advantage in a growing organizations.
Experience
5 years and 3 months
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F&B Captain
One&Only; Royal Mirage, Dubai - Dubai, United Arab Emirates
F&B serviceNovember 2016 - July 2020 · 3 years and 9 months• Achieved Leading Quality Assurance (LQA) score of 93% in January 2019 for Dinner service and Breakfast service. • Assist in administrative duties such as attendance sheet and yield reports • Preparing the work schedule and vacation plans for fellow colleagues. • Delivering training programs and activities to junior associates. • Implementing and updating checklists for HACCP daily recordings. • Preparing and updating staff's checklist for daily tasks as per hotel procedures. • Negotiating with suppliers for all the SOE's required at a better price. • Managing breakfast, lunch and dinner a-la-carte operations. • HACCP, Basic Food Hygiene Training and Food Safety. • Barista Training. • Performed in IRD, Bar, Restaurant and Mini-Bar in order to be able to support colleagues in need. • Fish filleting and meat carving done for guests as Gueridon Services. • Controlling and ordering all the Silver Ware for the outlet. • Organizing beach parties for guests upon requests. • POS such as Micros and InfoGenesis • Leading my team to achieve our daily and monthly goals and targets set by the management. • Look after arrangement of groups, VIPs and special attention guests. • Handle guest's complaint and ensure proper follow-up. • Care and maintenance of SOE's. • Overlooking the safety, tidiness and cleanliness of the outlet and surrounding areas.
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Chef de rang
Le Paradis Hotel & Golf Club - Le Morne, Mauritius
F&B serviceFebruary 2016 - November 2016 · 10 monthsLe Paradis Hotel and Golf Club belongs the iconic Beachcomber Group of Hotels. It is 5 Star plus hotel which has been named Best Family Resorts in Mauritius for the past years. Been working in buffet restaurant( Le Brabant)of 450 seating, A La Carte restaurant( Blue Marlin and La Palma), 120 seatings each. •In Charge of sections of 10 tables minimum and serving drinks and food following the standards (SOP) of the hotel. • Keeping in mind the preferences of all guests and maximizing guest’s satisfaction. • Billings of In-house and NR guests. • Weekly linen and SOE inventories • Daily allocation of my team members • Setup of Special events on the beach • Sommelier trainings, decision making, developed my leadership skills, POS Micros, making schedule for the staffs and giving training to new joiners.
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F&B Trainee
Le Bord De Loire Restaurant - Sancerre, France
F&B serviceMay 2015 - October 2015 · 6 monthsThis internship was one of the most enriching one that I had. First of all, it was an international exposure to me to be able to experience different cultures, way of living of Europeans, different dishes, drinks and so- on. In the Bord De Loire restaurant, which was a Provençale and Gastronomy restaurant as well, learned all the French classic dishes, how to process a cheese board with a variety of more than 30 cheeses and cutting in front of the guests by Gueridon style service and wine pairing. This training also developed my decision making skills and leadership skills.
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F&B Trainee
La Pirogue Hotel - Flic en Flac, Mauritius
F&B serviceApril 2014 - June 2014 · 3 monthsThis was my first experience in a professional industry besides all the trainings I received at school. I did my internship in the different restaurants which is buffet, A La Carte, Table d'hote. In bars as well and as well in kitchen. It was a complete training which covered the whole Food and Beverages department.
Education
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ICT Specialist
Wisdom In Tech
November 2015 - May 2016-Microsoft Word -Microsoft Excel -Microsoft Powerpoint -Microsoft Outlook -Microsoft Access
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Higher National Diploma in Hospitality Management
Ecole Hôtelière Sir Gaëtan Duval - Quatre Bornes, Mauritius
April 2013 - February 2016These are the modules of my Hospitality Management Course ( Results will be in attachments) -The Contemporary Hospitality Industry -Finance in the Hospitality Industry -Customer Service -Research Project -Food and Beverages Operations Management -Rooms Divisions Operations Management -The Developing Manager -Marketing in Hospitality -Human Resources Management for Service Industries -Word-Based Experience (International Internship) -Hospitality Operations Management -Conferences and Banqueting Management -Facilities Operations and Management -External Business Environment -Small Business Enterprise -Food Safety Management -The Travel and Tourism Sector -Sustainable Tourism Development
Languages
3 languages
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English
Native or fluent
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French
Native or fluent
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Hindi
Professional working
Personal information
Nationalities
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Mauritian
Date of birth
September 30th 1994
Driving License
Yes
Skills
18 skills
- Active listening
- Attentive
- Carving
- crepes suzette
- F&B micros
- Good decision maker
- Good Leadership
- Interpersonal Abilities
- Interpersonnal skills
- Knowledge about wines
- Microsoft office skills
- Multi lingual
- Multi Tasking Ability
- Punctual
- Self motived
- Team Management
- Time & Task Management
- Upselling
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